At Papa Johns Pizza in Athens, AL, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Athens pizza for any occasion. Call us for pizza delivery in Athens or stop by 916 US Highway 72 for carryout to order the best pizza in Athens, along with breadsticks, wings, and more!
Many customers reported issues with incorrect orders and missing items.
Customer Service
Feedback highlighted a mix of positive and negative experiences with staff, including rudeness and unprofessional behavior.
Food Quality
Several reviews mentioned inconsistent food quality, with complaints about toppings and preparation.
Delivery Issues
Customers experienced delays and problems with delivery, including drivers asking for tips and poor communication.
Positive Experiences
Despite the negatives, many customers praised the taste of the pizza and the efficiency of service during peak times.
AM
Alyssa martines
Dec 13, 2025
5.0
My kids love Papa John’s. This location is always on time with fresh and yummy pizza. No complaints from the kids. The only thing I would improve is sometimes the orders do not have what was asked for. Other than that this place is great! We also use the Papa dough which adds up with every purchase. It helps keep the price affordable for us.
LJ
leonor jefferson
Nov 19, 2025
5.0
Pizza was delicious and hot when I picked upw
EB
E B
Nov 6, 2025
3.0
All of the women at this store are very hateful! I was accused of treating Elizabeth poorly when she was rude to me when I came in to pick up the food I had ordered. I’ve always gotten a discount here as I’ve been ordering here for years and one day I was informed that I was no longer able to use it. I was not given a reason as to why but Elizabeth said her manager told her not to give out any discounts…. I’m like okay well I don’t have enough cash to pay for the order so OF COURSE I was flustered. I came in to place an order a few days later and when I asked the manager about it I was told that they “don’t give discounts to people who treat their employees poorly”. My attitude changed when I was told I couldn’t receive a discount I had gotten two days prior; there was no explanation initially but now it’s because I treated an employee poorly? I was NEVER asked what happen for me to become upset or even my side of the story but it’s automatically assumed I was in the wrong because she’s “ going to believe her employees that have been there 10 years over the customer”. These ladies are rude and VERY UNPROFESSIONAL, lack empathy and are very clearly uneducated on how to resolve issues with customers. I DO NOT recommend this location to anyone. If you want your day ruined, by all means!
VP
Vickie Patterson
Sep 1, 2025
1.0
Ordered pizza today and it reminded me why I quit buying from papa John’s: minimal amount of each topping including cheese, really pathetic, never buy again. I predict the demise of this location and maybe the entire company (if this practice of skimping on toppings is company wide). I think this location has already lost business since my order was delivered in record time; I think is an indication of almost no business. And that lack of business is well deserved!!!!!!!
BT
B Tucker
Aug 24, 2025
1.0
Found a (cockroach? Beetle?) baked into my pizza. Almost vomited. So gross! Idk why it won't allow me to post pictures with this review. This was just after midnight 8/23/25.