Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,577 reviews
5 stars
507
4 stars
343
3 stars
285
2 stars
160
1 star
282
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported long wait times for food, often exceeding 30 minutes, with many expressing frustration over the slow service.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.
Cleanliness
Several customers noted that the restaurant was dirty, with unsanitary conditions in both the dining area and restrooms.
Customer Service
Feedback indicated a lack of customer service, with staff often appearing rude or indifferent to customer needs.
Food Quality
Many reviews mentioned that the food was often cold, overcooked, or not fresh, leading to dissatisfaction with the overall dining experience.
- SSSubspace3 days ago4.0Early morning food
- KSKathryn SmalleyNov 15, 20252.0Bathroom is locked until you get staff to unlock it.
- FAFloyd AdamsNov 1, 20254.0Even if you order on the app they were making everyone that went through the drive through pull forward and wait, even if there was no car behind you.
- SCShantel CrutcherOct 31, 20251.0Every time I go to this place and go through the drive thru I always have to sit and wait to order while 3 or 4 cars go before me on the other side that came after I did. The line on the other side had zero cars the whole time that I sat there.The cars before me in the same line went through with no problem. I was told that the mic beeps when a person drives up and that they can also see the person in the car. Do the math.
- TJTerry Daniel Foster Jr.Oct 25, 20254.0Have decent food but takes so long to get. Love their daily doubles
Frequently Asked Questions About McDonald's
What are the regular operating hours for this McDonald's location in Athens, AL?
This McDonald's is open daily from 4:00 AM to midnight (00:00).
What are the delivery hours for this McDonald's?
Delivery is available every day from 5:00 AM to 11:30 PM (23:30).
Does this McDonald's have a drive-through service and what times is it available?
Yes, it offers drive-through service daily from 4:00 AM to midnight (00:00).
What payment options does this McDonald's accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is curbside pickup available at this McDonald's?
Yes, curbside pickup is offered as one of the pickup and delivery services.
How can I order from this McDonald's online?
You can order online via their delivery URL or through the McDonald's app available on the App Store and Google Play.
What are some popular nearby places I can visit before or after dining at this McDonald's?
Nearby places include Publix Super Market at Midtown Centre for groceries, Walgreens pharmacy for convenience needs, and Jersey Mike's Subs for another fast food option.
Is there a pharmacy close to this McDonald's for quick stops?
Yes, Publix Pharmacy at Midtown Centre and Walgreens are nearby, great for picking up prescriptions or essentials.
Where can I get gas or convenience store items near this McDonald's?
Valero gas station and Jiffy Food Store convenience store are located near the McDonald's for fueling and quick shopping needs.
Does this McDonald's location offer any rewards or loyalty programs?
Yes, they offer the MyMcDonald's Rewards program where you can earn points for free food.