Brand Certified
McDonald's
3.4(1611 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
103 Hwy 31 N, Athens, AL
35611, United States
Certified by McDonald's • Mar 01, 2026
(256) 233-1275
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.4
1,611 reviews
5 stars
517
4 stars
344
3 stars
289
2 stars
162
1 star
299
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, often exceeding 30 minutes, for both drive-thru and in-store orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.
Food Quality
There were numerous complaints about food being cold, overcooked, or poorly prepared, with some customers experiencing food safety concerns.
Staff Attitude
Several customers noted poor customer service, including rude staff and a lack of attentiveness to customer needs.
Cleanliness
Multiple reviews mentioned unsanitary conditions in the restaurant, including dirty dining areas and bathrooms.
- CCChsrlie3 days ago3.0Me and my fiance went here to grab a quick bite to eat and it turned into everything but quick they made us have to wait in front of the building because they didn't know which parking spot to get us in which I completely understood but they came and checked to see what our order was 2 times but the second time a young man named angel came and apologized for the wait and offered us something to right the wrong so definitely wasn't happy but glad he made it right for us! Thanks again angel!!
- EMEmily Malone4 days ago1.0Did a curbside pickup. When the food was initially brought to us my biscuit was not in the bag. I ordered a steak and cheese biscuit. So i walk in and i asked the woman who brought our food out for my biscuit. She hands me a biscuit off the counter and apologizes. I get home and it’s not what i ordered. Its a sausage egg and cheese biscuit. I try calling to get it fixed and get sent to voicemail.
- ASAmanda SmithFeb 24, 20265.0The food was good&HOT! But we went inside and ordered our food but it took 15 minutes to get our order. They need more employees in the front to take customers orders.
- ABAngel BostonFeb 22, 20262.0Though the service from the people is usually great, me and my fiancée come once a week almost because we live right down the road. everytime we do a mobile order to get through the line as fast as possible but spend almost 30 minutes in the line. At that point we feel as if we have to stay in the line because we have already paid for our food/drinks, and something is usually wrong or missing. From fries, to burgers, to sauces that I have to pay extra for. Wish it was better cause I like a fast and cheap meal.
- ALAurelio LariosFeb 17, 20265.0the experience was really good and amazing. One specific person named Ismael was really really amazing. He helped me pick out and took his time with me. Would recommend and I would go again. Thank you to this establishment for being really amazing.
Frequently Asked Questions About McDonald's
What are the regular operating hours for this McDonald's location in Athens, AL?
This McDonald's is open daily from 4:00 AM to midnight (00:00).
What are the delivery hours for this McDonald's?
Delivery is available every day from 5:00 AM to 11:30 PM (23:30).
Does this McDonald's have a drive-through service and what times is it available?
Yes, it offers drive-through service daily from 4:00 AM to midnight (00:00).
What payment options does this McDonald's accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is curbside pickup available at this McDonald's?
Yes, curbside pickup is offered as one of the pickup and delivery services.
How can I order from this McDonald's online?
You can order online via their delivery URL or through the McDonald's app available on the App Store and Google Play.
What are some popular nearby places I can visit before or after dining at this McDonald's?
Nearby places include Publix Super Market at Midtown Centre for groceries, Walgreens pharmacy for convenience needs, and Jersey Mike's Subs for another fast food option.
Is there a pharmacy close to this McDonald's for quick stops?
Yes, Publix Pharmacy at Midtown Centre and Walgreens are nearby, great for picking up prescriptions or essentials.
Where can I get gas or convenience store items near this McDonald's?
Valero gas station and Jiffy Food Store convenience store are located near the McDonald's for fueling and quick shopping needs.
Does this McDonald's location offer any rewards or loyalty programs?
Yes, they offer the MyMcDonald's Rewards program where you can earn points for free food.
Brand Certified Facts from McDonald's
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Certified March 01, 2026Yext Knowledge Graph
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