Dunkin'

4.0
657 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Athens, AL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1700 US Highway 72 E, Athens, AL
35611, United States

Hours

Reviews

4.0
657 reviews
5 stars
364
4 stars
107
3 stars
61
2 stars
41
1 star
84

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, unprofessional behavior from staff, and incorrect orders.

Cleanliness

Several reviews highlighted unsanitary conditions in the store, including dirty tables and floors.

Product Availability

Customers frequently noted that the store was out of various donuts and menu items, leading to disappointment.

Staff Attitude

Mixed feedback on staff attitude, with some praising friendly service while others reported rudeness and hostility.

Quality Concerns

There were complaints about the quality of food and drinks, including stale donuts and poorly made beverages.
  • JB
    Jeff Bristow
    4 days ago
    2.0
    Dunkin has forgotten who they are. They are a coffee shop with mediocre sandwiches now. Doughnuts aren't even mentioned on their menu. They have a limited selection of doughnuts, but its not impressive. Go elsewhere for doughnuts.
  • EC
    Enaea Culbertson
    Dec 28, 2025
    1.0
    My husband was there today. Went inside to order and stood there for 10 minutes, while multiple employees walked pasted him and ignored him. No one even bothered to acknowledge him or just say someone will be with you soon. Very unprofessional! Not to mention they have gotten our order wrong several times in the past!
  • SB
    Sh’Melia Britton
    Dec 23, 2025
    1.0
    Nibbling on calluses on the inside of your hand? DISGUSTING! Coughing in your hand before preparing beverages? DISGUSTING! Being problematic when called out on it? WEIRD! Won’t be back!
  • JC
    Jennifer Colburn
    Dec 17, 2025
    3.0
    Sometimes their frozen coffee tastes like mold, dirty dishes
  • AH
    Austin Hinch
    Dec 16, 2025
    1.0
    This place used to be 5 stars a few years ago. Fast forward to today: I ordered my drink online, and 5 minutes later, I walked in to find an employee on the phone behind the counter, who held up a finger to tell me to wait on her call. 12 minutes later, this employee starts making my drink while still on the phone. She said her name was Tatiana when I asked, since she wasn't wearing her name tag. I definitely won't be back, even though they finally started carrying matcha again. I waited 12 minutes for a drink I ordered ahead of time in an empty store, where the only employee was on her phone scheduling some sort of appointment or interview. Severely unprofessional behavior on staff's part.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Athens, AL?

Dunkin' Athens is open daily from 5:00 AM to 8:00 PM.

Does Dunkin' Athens offer delivery and pickup services?

Yes, this location offers delivery and curbside pickup is not available, but you can order ahead for a fast grab and go experience using the Dunkin’ mobile app.