Business Details
About
Mexican Restaurant
Chipotle Athens AL is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
3.5
395 reviews
5 stars
179
4 stars
45
3 stars
49
2 stars
28
1 star
94
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising friendly staff while others report rude interactions and poor management.
Food Quality
Many customers expressed dissatisfaction with food quality, citing issues like undercooked rice, bland flavors, and inconsistent portion sizes.
Cleanliness
Numerous reviews highlighted significant cleanliness issues, including dirty dining areas and restrooms, which negatively impacted customer experiences.
Speed of Service
Service speed varied, with some customers noting quick service while others experienced long wait times and delays in food preparation.
Overall Experience
Overall experiences were inconsistent, with some customers enjoying their meals and service while others vowed not to return due to multiple issues.
- MJMona Joshi5 days ago1.0Today I went to this place to get vegetarian bowl. I strictly gave them instructions that I am pure vegetarian and I don’t want anything mix up. So, please be careful while packing the food. And even I asked for each dish they were adding to the bowl if it has meat in it or not. When I was eating the veg bowl I came up to chew beef which is strictly prohibited in my religion as we worship it. This was such nasty act. This caused me distress, discomfort and vomiting. Such practices are strictly unacceptable. I don’t know how come such a reputated brand Chipotle ignore such restrictions of their customers. Too awful experience. Please please vegetarian never ever try chipotle in such places.
- BEBrady EubankOct 17, 20251.0You know, the food is most of the time decent but idk what it is with Chipotle in general…their employees are always rude as hell. Especially this location. No one has polite anymore. Customer service interaction is a disgrace. Do better.
- DRDoreen RaelSep 16, 20251.0There is so little meat probably because I had it delivered and didn't see them make i! I can see why they have such low reviews. I'll never return here again.
- HPHaven PierceSep 3, 20251.0Customer service was awful. Terrible service and inappropriate management. Never coming to this location again after being treated as if i was stupid.
- NENoreen ElizabethAug 31, 20255.0I go here a bit too often. The staff is usually very kind and efficient. However, one time they had a trailer who wasn't listening very well and I had to repeat my requests a few times and she filled the quesadillas weird. I think she was a trainee and I've not seen her since. I just wish honey chipotle chocken will rewritten again someday...
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Athens, AL offer?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced and wholesome ingredients without artificial colors, flavors or preservatives.
What are the opening hours for Chipotle Mexican Grill in Athens, AL?
Chipotle Athens is open daily from 10:45 AM to 10:00 PM.
Where is Chipotle Mexican Grill located in Athens, AL?
It is located at 1289 US Highway 72 E, Limestone, Athens, AL 35611, USA.
Can I order Chipotle food online in Athens, AL?
Yes, you can order online through their website at https://order.chipotle.com/ or via their app available on the Apple App Store.
Does Chipotle in Athens, AL welcome LGBTQ customers?
Yes, this Chipotle location welcomes LGBTQ customers.
How can I contact Chipotle Mexican Grill in Athens, AL?
You can reach them by phone at +1 256-867-2327 or email AL.3804.AthensAL@chipotle.com.
What social media channels does Chipotle Mexican Grill in Athens, AL use?
They are active on Facebook, Instagram (@chipotle), Twitter (@ChipotleTweets), LinkedIn, Pinterest, and YouTube.
What coffee shops are near Chipotle in Athens, AL?
Nearby coffee shops include Starbucks, which is convenient for grabbing a coffee before or after your meal at Chipotle.
Are there other fast food options close to Chipotle Athens, AL?
Yes, nearby fast food options include Dairy Queen, Chick-fil-A, and Lenny's Sub Shop, providing a variety of quick dining choices in the area.
What medical facilities are near Chipotle Mexican Grill in Athens?
American Family Care and DaVita dialysis clinic are located nearby, convenient for those who may need medical services along with a meal stop.