McDonald's

3.4
795 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
83690 Hwy 9, Ashland, AL
36251, United States

Hours

Reviews

3.4
795 reviews
5 stars
265
4 stars
143
3 stars
160
2 stars
62
1 star
165

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported extremely slow service, particularly in the drive-thru, with long wait times and orders taking too long to fulfill.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.

Staff Attitude

Feedback indicated a mix of experiences with staff, ranging from friendly and attentive to rude and unhelpful.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and floors.

Food Quality

While some customers enjoyed the food, others complained about cold items, poor preparation, and overall dissatisfaction with the quality.
  • JJ
    Josue Jacobsen
    Nov 1, 2025
    3.0
    The sandwich was normal, nothing different from what was expected, but the service was slow and the soda area needed cleaning.
  • KD
    Kandis Denton
    Oct 20, 2025
    5.0
    Just need to keep tables clean
  • JJ
    Joy
    Oct 14, 2025
    3.0
    I believe if this McDonald's had any competition it would be out of business. It's unbelievable how long you can sit in a Drive-Thru just to get a few items
  • SP
    shiloh powers
    Sep 21, 2025
    4.0
    The food here is fresh and delicious, service time was great, staff was friendly and attentive. Someone is always at the register, so being ignored or having to wait isn't an issue. This is a popular and crowded restaurant, wait times are to be expected when there's no parking spaces. I got here before the rush but while I was here it got busy.
  • JG
    Joshua Gardner
    Sep 11, 2025
    1.0
    Real small servings for the money. Compared to jacks. Dollar for dollar. This is why I don't do McDonald's often.

Frequently Asked Questions About McDonald's

What are the regular business hours of McDonald's in Ashland, AL?

McDonald's in Ashland, AL is open from 5:00 AM to 11:00 PM Monday through Saturday, and from 6:00 AM to 11:00 PM on Sundays.

During what hours is the drive-through service available at this McDonald's?

The drive-through is open daily from 5:00 AM to 11:00 PM Monday through Saturday, and from 6:00 AM to 11:00 PM on Sundays.