McDonald's

3.6
1328 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
26862 Main St, Ardmore, AL
35739, United States

Hours

Reviews

3.6
1,328 reviews
5 stars
449
4 stars
322
3 stars
268
2 stars
110
1 star
179

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration.

Customer Service

Feedback on staff behavior was mixed; some praised friendly service while others noted rudeness and lack of attentiveness.

Food Quality

Several reviews mentioned inconsistent food quality, with some customers receiving undercooked or cold items.

Cleanliness

The restaurant was often described as clean, but some customers noted issues with dirty tables and unsanitary practices.

Speed of Service

While some customers experienced quick service, others reported long wait times, particularly in the drive-thru.
  • SP
    Sandy P
    Oct 29, 2025
    1.0
    When you switch store managers/ general managers maybe make sure the new one is good at their job we’ve never had so much stuff messed up from here as much as we have the past 2 weeks today they didn’t put over half of my sandwiches in there we live over 30 minutes away and no sorry nothing that someone has to drive back cause yall can’t even get a order correct if it ain’t broke dont fix it I don’t understand how you can’t read a screen or at least say sorry any place would be better than this
  • LS
    Lysle Shields
    Oct 20, 2025
    5.0
    Very friendly person on the drive thru window.
  • HD
    Hope Davis
    Oct 17, 2025
    1.0
    I Just got back home from ordering a qt.Pound Cheese burger and it was RAW. I am currently 8 months pregnant and i will make this a bigger issue if i get sick because i didn’t realize it was raw until two bites in. This is absolutely unacceptable and there should be no reason anyone let alone a pregnant woman getting raw food!!!
  • AM
    A Marie
    Sep 10, 2025
    2.0
    Very rude staff. Long wait too. They are just rude and the lady taking my order was rude and I asked for if they have a drink carrier nicely and she huffed at me and said hhhhhhhh yea we doo. And she rolled her eyes and I said don’t worry about it if it’s too much. And she handed me the drinks. Then made me pull forward and the guy brining out my meal was not nice and said you had a big order? One bag brought to me. And was not pleasant either. I extended grace and kindness but sometimes it’s very hard when they are hateful from the start.
  • KC
    Karen Cardena
    Sep 2, 2025
    1.0
    Horrible customer service in general sat in the drive thru for 15 minutes at the speaker to have some random woman tell me they were closed… typical lack of care

Frequently Asked Questions About McDonald's

What are the standard operating hours for McDonald's in Ardmore, AL?

McDonald's in Ardmore is open daily from 6:00 AM to 11:00 PM.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open every day from 6:00 AM to 11:00 PM.