Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Arab, AL. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 431 North Main Street for the ultimate SONIC experience!
Location
Hours
Reviews
4.2
998 reviews
5 stars
513
4 stars
281
3 stars
115
2 stars
39
1 star
50
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service is often praised for being friendly and attentive, though experiences can vary.
Food Consistency
Food quality is inconsistent, with some customers enjoying hot and fresh meals while others report cold or incorrect orders.
Order Accuracy
There are frequent complaints about incorrect orders, including missing items and wrong modifications.
Cleanliness
The location is generally noted for being clean, but there are occasional mentions of issues with specific items like slushy machines.
Overall Experience
While many customers express love for the food and service, there are significant frustrations regarding order accuracy and food quality.
- HTHarli Trowbridge4 days ago1.0i just ordered a cup on ice and a strawberry lemonade at 4:20 and the strawberries are spoilt will never order anything else with strawberries waste of $5
- EGEdgar GerdemanJan 3, 20265.0I drive 10 miles to go to this sonic because compared to the ones closer this one is 110% better. Food, service and quality. These factors show the Team at this Sonic cares about their product. Upper management should use this place as an exampe.
- SWSamantha WalkerDec 21, 20255.0Husband and I had two awesome burgers tonight. Was just as I had ordered , which is a rarity anymore. Hot juicy and not overwhelming 😋 with the onions. We normally go to RR in Jones Valley. But the burgers like tonight and we dont have to drive to RR anymore. Great service with a SMILE.
- RMRyan Ashleigh MinorNov 14, 20255.0We love Sonic in Arab and Taylor always makes our day when she brings our food. Great customer service with all the employees. Just can’t say enough good about this location.
- DDDebra DeBoldOct 13, 20251.0Ordered food on the app. Very disappointed. We were missing items of food and my iced coffee was room temp with no ice. Also food was cold and incorrect.