Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,518 reviews
5 stars
519
4 stars
321
3 stars
300
2 stars
140
1 star
238
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude or unhelpful staff, particularly during evening shifts, leading to a negative dining experience.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong food, contributing to customer frustration.
Food Quality
The quality of food was inconsistent, with complaints about stale fries, greasy items, and undercooked meat, leading to dissatisfaction.
Speed of Service
Numerous customers noted slow service, especially for mobile orders, with long wait times reported even when the restaurant was not busy.
Cleanliness
While some customers appreciated the cleanliness of the restaurant, others pointed out neglected areas, particularly in the bathrooms.
- ARAbigail RucinskiNov 8, 20251.0The old lady with short brown or blonde hair was very rude when we was trying to be nice. Sorry but the old lady needs to get fired for being to rude when we apologized for accidentally ordering 4 10 piece chicken nuggets and 4 fries with 4 drinks. She gave us it but was being really rude and I want her fired because your not gonna be rude to customers because that’s how you get rude reviews like this so please make your workers nice or bad reviews will come in.
- LBLauren BurrowsNov 7, 20251.0Worst customer service you’ll ever receive. If it’s not being ran by kids who have no clue what they’re doing it’s by grown adults with a serious attitude. I’ve had multiple run ins with the lady manager and as a manager of a big establishment myself I would lose my job INSTANTLY if I spoke and acted like this woman.
- DWDalton WestNov 4, 20251.0I eat at this Mcdonalds almost everyday because it is right beside my work. Tonight I went in around 5 and the cashier that was checking me out told me that I could not order a Frappe because the machine was down. I finished my order and then went on my mobile app and ordered a frappe and it was done and back out to me in less than 5 minutes. Why be so lazy to not add a frappe to an order if you aren't even the one who has to make it?
- MMMark MadFalconNov 4, 20254.0Not very good handicap parking. But it is available. Far from the door and a walk across the parking lot.
- MHMichael HicksNov 2, 20251.0They're very inconsistent Food nasty this place is really embarrassment for a McDonald's the manager Sunday, November 2, 2025 just tell me you cannot get bacon egg and cheese biscuit buy one get one for a dollar which I get over every time I go up there it has to be sausage biscuit stuff like that well on the app it says sausage biscuits exclude it That place has not been in the same since Alvin's left
Frequently Asked Questions About McDonald's
What are McDonald's drive-thru hours at 700 N Brindlee Mountain Pkwy in Arab, AL?
The drive-thru is open Monday to Thursday from 5:00 AM to 11:00 PM, Friday and Saturday from 5:00 AM to midnight, and Sunday from 5:00 AM to 11:00 PM.
When is the delivery service available for McDonald's in Arab, AL?
Delivery is available daily from 6:30 AM to 10:30 PM.
What payment methods does McDonald's at 700 N Brindlee Mountain Pkwy accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's location offer curbside pickup?
Yes, curbside pickup is available at this McDonald's location.
How can I order from McDonald's in Arab, AL using mobile apps?
You can order using the McDonald's App available on iOS and Android at https://apps.apple.com/us/app/mcdonalds/id922103212 and https://play.google.com/store/apps/details?id=com.mcdonalds.app respectively, or order online via https://mcdonalds.smart.link/mjuu1ggdi.
What services are provided at McDonald's on 700 N Brindlee Mountain Pkwy?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where is McDonald's located in Arab, AL?
It is located at 700 N Brindlee Mountain Pkwy, Arab, AL 35016, USA.
What nearby hotels can I stay at when visiting McDonald's in Arab, AL?
Quality Inn Arab Hwy 231 is a nearby hotel where customers can stay when visiting the McDonald's location.
What other fast food options are nearby McDonald's in Arab, AL?
KFC and Sno Biz of Arab, a shaved ice shop and food truck, are nearby fast food options you can visit before or after dining at McDonald's.
Are there any automotive services close to McDonald's at 700 N Brindlee Mountain Pkwy?
Yes, AutoZone, Advance Auto Parts, Jerry Damson Ford, Jeep, and North Country CDJR provide various automotive parts and repair services near McDonald's.