Business Details
About
Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location
Hours
Reviews
4.0
759 reviews
5 stars
369
4 stars
207
3 stars
91
2 stars
31
1 star
61
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences are inconsistent, with reports of rude staff and poor interaction, particularly in the drive-thru.
Food Quality
Food quality is often criticized, with complaints about cold, stale, or improperly prepared items, leading to dissatisfaction.
Wait Times
Customers frequently mention long wait times in both drive-thru and delivery, impacting their overall experience.
Cleanliness
While some reviews praise cleanliness, others report dirty tables and unsanitary conditions.
Order Accuracy
There are multiple instances of incorrect orders and missing items, indicating a need for better attention to detail.
- SSSherenda Sansing2 days ago3.0Ordered online went and picked up food in drive thru. They left out the auju sauce for both of my sandwiches. The sauce is apart of the meal. I live 30 minutes away from this location.
- SMSteven MorrowNov 16, 20251.0My wife and I have been in the food industry for more than a decade now, we understand customer service and how situations and attitudes can be. We made an online order and I arrived around 530, with no cars in the parking lot and one person ahead of me in the drive through. I was told to pull around to the window to pick up my order, was very rudely rushed with drinks and bags once I came to the window. There was no smile or greeting from the young woman, no dialog at all. I went to say thank you and ask for extra sauces when the window was slammed in my face as I watched her turn away. I understand in certain circumstances within being busy or even being distracted, but this was an unacceptable way to act with customers. Do not put people in the window if they cannot interact with customers in a pleasant manner. I should not be leaving an establishment that I gave my money to to feed my family feeling rushed and disrespected. While the food was acceptable and somewhat decent for fast food, we will not be ordering anything from for awhile.
- JDJoe DavisSep 4, 20254.0Italian sub was tasty and different flavors than I have experienced at other sub shops. Of coarse the sub looked nothing like the one in the ad on tv but they never do. Curly fries were hot and my diet Dr. Pepper was better than most other fast food places.
- PGPatrick GibsonApr 24, 20255.0Great food great service highly recommended
- BCBrandon CookOct 26, 20231.0I placed my order through drive thru and they asked me to pull up since I work fast food I callus understand but I waited pulled up for around 15 minutes and I am not mad about the wait I am mad that after the wait my food was cold and my buffalo chicken slider was all sauce