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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Anniston, AL. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 1529 Greenbriar Dear Rd for the ultimate SONIC experience!
Numerous customers reported consistent issues with incorrect orders, including missing items and wrong food.
Customer Service
Feedback on customer service was mixed; while some praised friendly staff, many highlighted rude interactions and poor communication.
Food Quality
Several reviews mentioned dissatisfaction with food quality, including cold items, overcooked food, and unappetizing flavors.
Wait Times
Customers frequently complained about long wait times for orders, both in-store and through mobile apps.
MH
Madison Hurst
Dec 19, 2025
1.0
This is the third time yall haven’t gotten a single thing right on my order!! Asked for a medium chili cheese fry with onions and ranch. I was given a small plain chili cheese fry!! Can yall read!?! This is ridiculous and just awful! DO BETTER.
LM
Logan Moore
Dec 6, 2025
2.0
The only thing I can count on with this place is my food being wrong. I once sat in the parking lot for 45 minutes waiting for an order of mozzarella sticks just to find out they forgot about my order. It doesn't matter if I order 2 blasts or $60 worth of food I can always count on them messing it up. 👎👎
JG
Jason Grissom
Nov 6, 2025
1.0
Used mobile app and still waited 20 minutes without receiving my order. Not the first time it has happened.
SW
Shevon Wright
Sep 4, 2025
1.0
If I could of gave 0 stars I would. Sonic is one of my favorite fast foods restaurants. This particular sonic here had the worst customer service and food. I got 2 smashers I requested only mayo lettuce and extra onion. My burgers were covered in smasher sauce, and pickles on top of that my burgers were very burnt on the bottom. My mother in law ordered bacon cheese burger meal. She didn't have any bacon. On top of that we are literally the only people there. It took 25 minutes to get out order. If I hadn't used the mobile app, I would of left. But due to already paying for it, I waited. I will not be going back to sonic ever again!!!!!!!!!
JO
Jessica Owen
Aug 18, 2025
2.0
Waited 25 mins for my ororder to be taken and still nothing. It should never take that long.and then after all that s waiting they cut the activation off on my screen so I had to mash it again just to wait.want go there again