Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted consistently rude and unhelpful staff, with many customers expressing frustration over poor service and negative attitudes from employees.
Order Accuracy
A significant number of customers reported issues with incorrect or incomplete orders, leading to dissatisfaction and frustration.
Food Quality
Several reviews mentioned cold or poorly prepared food, with some customers experiencing health concerns related to food quality.
Wait Times
Many customers noted excessively long wait times, both in the drive-thru and for mobile orders, contributing to a negative dining experience.
Cleanliness
While some customers praised cleanliness, others reported unsanitary conditions, indicating inconsistency in maintenance.
JB
Jessica Brown
Jan 2, 2026
1.0
Terrible customer service ! Ordered a plain mcchicken on DoorDash , along with two burgers. One burger with bacon,ketchup, mustard, add mayo. Another with extra ketchup and extra pickles. My dasher had to deal with a rude employee when they said the mcchicken wasn’t ordered plain and she almost refused to remake it. The bacon double had maybe two drops of ketchup, no mustard, and no mayo. The last burger had barely any ketchup at all and not a single pickle. Never again! I’m just glad we had all the condiments at home ! Still, they need to do better and not be so rude !
AR
Aariel Roberson
Jan 1, 2026
1.0
So I placed a online order today just for something quick until my New Years food was done cooking
Now the stickers on the food are correct but the food was not I had to add my own mayonnaise to the burgers I had to ask for fresh hot fries. The meat is definitely burnt!
I’ve worked in the fast food industry during my time I made sure the customers got what the ordered no matter what restaurant I worked in, and this is particular location has fallen off not sure what they got going on in there. Just do better McDonalds
DS
David Stell
Jan 1, 2026
1.0
Slow as molasses. About 10 cars in front of me and took over an hour to get through the line.
SB
Sareniti Blair
Dec 15, 2025
1.0
Wouldn’t even rate it one star. Where do I even begin??? Terrible rude staff, horrible cold and stale food, staff never clean anything (I have seen staff walk out the bathroom without washing.) Tonight was one of the last straws for me and I had it with this lady!!! I had left rmc was there for six hours and feeling horrible. I placed a mobile order and went to pick it up so I could eat and go to sleep when I got home. We drove to the speaker and lo and behold I was “we can’t make it” and wanted to know why this rude worker states “we are setting up for breakfast , u gotta cancel your order we can’t make it.” This whole time raising her voice with a terrible attitude and a mix of loud sighing. I told her I could find a way to Cale the order and wanted to know if I would get my money back, she then told me to do it on the app with no further explanation. On top of this that was my last little bit of money I had in my account and used all my points to make this order. Horrible lady should be fired!!! You get paid to work and you can’t even serve food when the location is open?????? If it’s open that means we are to be served. We are paying customers just trying to grab a quick meal.
ME
Michael Estes
Dec 10, 2025
1.0
Almost every time I come to this specific location my order has missing items or items that are completely incorrect. Like tonight. Only thing I ordered was a mcchicken and fries…. Get home and there isn’t even chicken on the mcchicken. Find it hard to believe that it was just forgotten when it’s the main part of the sandwich and most of the name of the sandwich.
What are the McDonald's address and contact information in Anniston, AL?
The McDonald's is located at 1901 Quintard Ave, Anniston, AL 36201. You can contact them at +1 256-236-5224.
What are the operating hours of this McDonald's location?
This McDonald's is open 24 hours a day, seven days a week.
Does this McDonald's have drive-thru service and what are its hours?
Yes, it has a drive-thru that operates daily from 5:00 AM to 4:00 AM the next day.
What payment options does this McDonald's accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Can I order McDonald's food online or via a mobile app at this location?
Yes, you can order online through their delivery URL or use the McDonald's App available on iOS and Android for mobile ordering.
What services are available at this McDonald's?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What kinds of food does this McDonald's location serve?
They serve a variety of menu options including breakfast, burgers, sandwiches, coffee, ice cream, and frozen yogurt made with quality ingredients.
Are there other fast food restaurants nearby where I can compare options?
Yes, nearby fast food options include Jack's, Arby's, Popeyes® Louisiana Kitchen, KFC, and Burger King, all located close to McDonald's.
What nearby mobile phone stores can I visit near this McDonald's?
Close by, you can find Cellular Sales, Verizon, AT&T, and Cricket Wireless Authorized Retailer for mobile phone needs.
Are there medical services nearby that customers might need before or after their visit?
Yes, nearby medical services include Crawford Clinic, Northeast Alabama Neurological Services, Monica Crawford (rheumatologist), Stringfellow Wound Care, and Anniston General Surgery Center.