McDonald's

3.6
1912 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1901 Quintard Ave, Anniston, AL
36201, United States

Hours

Reviews

3.6
1,912 reviews
5 stars
701
4 stars
428
3 stars
346
2 stars
140
1 star
297

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unhelpful staff, with many customers expressing frustration over poor service and negative attitudes from employees.

Order Accuracy

A significant number of customers reported issues with incorrect or incomplete orders, leading to dissatisfaction and frustration.

Food Quality

Several reviews mentioned cold or poorly prepared food, with some customers experiencing health concerns related to food quality.

Wait Times

Many customers noted excessively long wait times, both in the drive-thru and for mobile orders, contributing to a negative dining experience.

Cleanliness

While some customers praised cleanliness, others reported unsanitary conditions, indicating inconsistency in maintenance.
  • JB
    Jessica Brown
    Jan 2, 2026
    1.0
    Terrible customer service ! Ordered a plain mcchicken on DoorDash , along with two burgers. One burger with bacon,ketchup, mustard, add mayo. Another with extra ketchup and extra pickles. My dasher had to deal with a rude employee when they said the mcchicken wasn’t ordered plain and she almost refused to remake it. The bacon double had maybe two drops of ketchup, no mustard, and no mayo. The last burger had barely any ketchup at all and not a single pickle. Never again! I’m just glad we had all the condiments at home ! Still, they need to do better and not be so rude !
  • AR
    Aariel Roberson
    Jan 1, 2026
    1.0
    So I placed a online order today just for something quick until my New Years food was done cooking Now the stickers on the food are correct but the food was not I had to add my own mayonnaise to the burgers I had to ask for fresh hot fries. The meat is definitely burnt! I’ve worked in the fast food industry during my time I made sure the customers got what the ordered no matter what restaurant I worked in, and this is particular location has fallen off not sure what they got going on in there. Just do better McDonalds
  • DS
    David Stell
    Jan 1, 2026
    1.0
    Slow as molasses. About 10 cars in front of me and took over an hour to get through the line.
  • SB
    Sareniti Blair
    Dec 15, 2025
    1.0
    Wouldn’t even rate it one star. Where do I even begin??? Terrible rude staff, horrible cold and stale food, staff never clean anything (I have seen staff walk out the bathroom without washing.) Tonight was one of the last straws for me and I had it with this lady!!! I had left rmc was there for six hours and feeling horrible. I placed a mobile order and went to pick it up so I could eat and go to sleep when I got home. We drove to the speaker and lo and behold I was “we can’t make it” and wanted to know why this rude worker states “we are setting up for breakfast , u gotta cancel your order we can’t make it.” This whole time raising her voice with a terrible attitude and a mix of loud sighing. I told her I could find a way to Cale the order and wanted to know if I would get my money back, she then told me to do it on the app with no further explanation. On top of this that was my last little bit of money I had in my account and used all my points to make this order. Horrible lady should be fired!!! You get paid to work and you can’t even serve food when the location is open?????? If it’s open that means we are to be served. We are paying customers just trying to grab a quick meal.
  • ME
    Michael Estes
    Dec 10, 2025
    1.0
    Almost every time I come to this specific location my order has missing items or items that are completely incorrect. Like tonight. Only thing I ordered was a mcchicken and fries…. Get home and there isn’t even chicken on the mcchicken. Find it hard to believe that it was just forgotten when it’s the main part of the sandwich and most of the name of the sandwich.

Frequently Asked Questions About McDonald's

What are the McDonald's address and contact information in Anniston, AL?

The McDonald's is located at 1901 Quintard Ave, Anniston, AL 36201. You can contact them at +1 256-236-5224.

What are the operating hours of this McDonald's location?

This McDonald's is open 24 hours a day, seven days a week.