Wendy's

2.7
340 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Andalusia, AL we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Andalusia, AL hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
320 West Bypass, Andalusia, AL
36420, United States

Hours

Reviews

2.7
340 reviews
5 stars
84
4 stars
50
3 stars
38
2 stars
23
1 star
145

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted extremely slow service, with many customers waiting over 20 minutes for their orders, often with no communication from staff.

Food Quality

Customers frequently reported cold, poorly prepared food, with several instances of incorrect orders and unsatisfactory meal quality.

Cleanliness

Multiple reviews mentioned unsanitary conditions in the restaurant, including dirty bathrooms and food preparation areas.

Staff Attitude

Several customers noted rude or unprofessional behavior from staff, contributing to a negative dining experience.

Management Issues

There were complaints about poor management and staffing, with suggestions that the location needs significant oversight and improvement.
  • JM
    Jamie Martinez
    1 day ago
    1.0
    For chili and it’s so concentrated I am going home to make one cup into a gallon never added water employee had to go check and don’t know if they had any just don’t waste your time going to this place dirty and poor service and soggy burgers that are cold
  • KD
    Kelly D.
    Jan 2, 2026
    1.0
    Drive past this Wendy’s. Dirty bathrooms with no soap in dispensers. Soda machine out of many flavors. Our order was wrong and missing add ons we asked and paid for. Should have inspected the bag before pulling out and getting back on the road. Super frustrating especially when dealing with picky kids and their food not being right. Do better!
  • CR
    Cynthia Robinson
    Dec 29, 2025
    1.0
    I ordered a no#4 for Breakfast and told I wanted extra honey on my biscuit pull to the window And paid and the lady at the window told me to pull up so they can make it fresh so I told her I wanted extra honey on my Biscuit because I know it was going To be dry another girl brought me my food got home food was cold biscuit was dry and cold never will I Ever go to Andalusia Wendy’s again
  • MS
    Mary Smith,Ikner
    Dec 23, 2025
    1.0
    I pait $34.?? For 3, 3 piece chicken tender combos today..... Why they taste like fish I tried to call the store 3 times no ring... like they dont have a store phone.
  • JB
    Jackie Brewer
    Dec 18, 2025
    1.0
    Ordered burgers and fries, burgers were cold and had strange taste. Buns were hard, and french fries soggy. Worst Wendy’s we have ever eaten.

Frequently Asked Questions About Wendy's

Is 349 - Church St & West Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for Wendy's in Andalusia, AL?

Wendy's in Andalusia, AL is open daily from 7:00 AM until midnight.