Wendy's

2.7
330 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Andalusia, AL we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Andalusia, AL hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
320 West Bypass, Andalusia, AL
36420, United States

Hours

Reviews

2.7
330 reviews
5 stars
81
4 stars
50
3 stars
38
2 stars
23
1 star
138

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported extremely slow service, with long wait times in both drive-thru and dining areas.

Food Quality

Many reviews highlighted issues with food quality, including cold items, incorrect orders, and unsatisfactory taste.

Cleanliness

Numerous complaints were made about the cleanliness of the restaurant, including dirty dining areas and unsanitary bathrooms.

Staff Attitude

Several customers noted rude or unprofessional behavior from staff, contributing to a negative dining experience.

Management Issues

Frequent mentions of poor management and staffing problems, including being out of key items and lack of training for new employees.
  • LL
    Linda Mott (LMOTT)
    Nov 5, 2025
    1.0
    One person doing all the work while others stay in the back. The cook was nice. I was the only customer in there at the time. That girl was working her tail off. The food was okay. Dirty drink machine and ladies room toilet was nasty. No paper towels. Who runs this place?
  • CU
    Crystal Universe
    Oct 18, 2025
    5.0
    They have greatly improved my last 5 visits have been perfect
  • JN
    janice nichols
    Oct 14, 2025
    5.0
    Andalusia Wendy's Food and Service were Superb!
  • HH
    Henry
    Oct 11, 2025
    1.0
    This Wendy’s is a complete waste of money. I ordered two sausage biscuits, a buttery chicken sandwich, and a sausage burrito. When I asked for the potato wedges for my chicken sandwich, the lady informed me that they were out and could make fries instead. I was okay with that. I placed my order and waited for 20 minutes, but when I finally got my food and cups, I was disappointed. They only had Diet Root Beer, Vanilla Root Beer, Tropical Diet Coke, and some flavorless Dr. Pepper. I decided not to get drinks. When I took a bite of my sandwich, it was cold! The fries were stale and heavily salted. After all that, I decided to use the restroom, only to find out that there was no toilet paper, soap, and the water pressure was high. I will never return to this Wendy’s. Thanks, Wendy’s.
  • ZR
    Zachary Reshovsky
    Oct 10, 2025
    1.0
    Whomever they hired at service is TERRIBLE. If company management is reading this, please know this location's service I AWFUL!

Frequently Asked Questions About Wendy's

Is 349 - Church St & West Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.