Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
4.0
564 reviews
5 stars
285
4 stars
130
3 stars
58
2 stars
28
1 star
63
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, unacknowledged orders, and poor customer service, leading to frustration.
Food Quality
The quality of food, particularly ice cream and blizzards, was often criticized for being subpar, with complaints about incorrect orders and melting desserts.
Cleanliness
Several reviews highlighted unsanitary conditions in the dining area and bathrooms, indicating a need for better maintenance.
Staff Attitude
Mixed feedback on staff attitude, with some customers noting friendly service while others experienced rudeness and lack of engagement.
- SBSamantha Barnes1 day ago1.0The service is horribly slow and the food was cold when I received it!!!! Avoid this location at all costs.
- SCShawn Casselberry1 day ago5.0Cool vintage Dairy Queen sign and seating area you can sit after ordering from the counter. They have a small bathroom and free drink refill fountain machine. They had great Blizzard options I hadn't seen before. Close to downtown square. Worth the stop if you're driving through and looking for a cold treat.
- COCadence O'NeilJan 2, 20261.0Rude people! We came to visit family and had an order of only 9 things. They gave me the wrong blizzard and melted then shut the window in my face when I tried to thank her. Don’t work in fast food if you don’t want to serve food🤣
- JGJonathan GarciaDec 22, 20251.0These employees have an attitude problem, if you don’t like working with people, don’t get a customer service based job. I stood by ordering window and the person just stared at me blankly as if we were playing chicken as to who was to speak first. Then the pick up window was not any better l, they placed the food out and didn’t even announce what order number it was. Terrible, I don’t ask for much, but this place doesn’t even do the bare minimum.
- DCDixie CottleDec 11, 20251.0I ordered a choco brownie extreme blizzard add cookie dough. The first go around, the blizzard was white with a few brownie pieces in it. I asked them to remake it and was given a very similar blizzard that again was vanilla and not chocolate. Not many ingredients were added at all and it was not mixed. I don't have issues with any other DQ, just this one. I'm not sure why it's gone down hill, but I definitely miss how it used to be
Frequently Asked Questions About Dairy Queen Grill & Chill
What types of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, shakes & malts, and ice cream cakes via DQCakes.com.
Where is Dairy Queen Grill & Chill located?
It is located at 220 E Three Notch, Andalusia, AL 36420-3123, USA.
What are the opening hours for Dairy Queen Grill & Chill?
Dairy Queen Grill & Chill is open every day from 9:00 AM to 9:00 PM.
Does Dairy Queen Grill & Chill have drive-thru and outdoor seating?
Yes, the location offers both drive-thru service and outdoor seating to enjoy your meal.
Is Dairy Queen Grill & Chill family-friendly and suitable for kids?
Yes, the restaurant is family-friendly and welcomes children, making it a great dining option for all ages.
Can I place orders online or get mobile deals at Dairy Queen Grill & Chill?
Yes, you can place orders online through their website and get exclusive deals by downloading the Dairy Queen app.
What other ice cream shops are near Dairy Queen Grill & Chill?
Nearby ice cream shops include another Dairy Queen and Jerry's Blueberries, which also offers smoothies and health food options.
Are there any fitness or community centers near Dairy Queen Grill & Chill for after-meal activities?
Yes, CrossFit Andalusia is nearby, where you can enjoy a workout or community activities after your visit.
What shopping options are close to Dairy Queen Grill & Chill?
Nearby shopping includes Farmers Home Furniture, Ashley Furniture HomeStore, 3 Notch Emporium, Hwy29N Flea Market, and So Thankful thrift store and candy shop.
How can nearby attractions like the Three Notch Museum enhance a visit to Dairy Queen Grill & Chill?
After enjoying your meal at Dairy Queen, you can visit the nearby Three Notch Museum to explore local history, making for an enriching outing in Andalusia.