Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, including rude staff and long wait times.
Food Quality
Customers frequently reported issues with food quality, including cold items and incorrect orders.
Cleanliness
Several reviews mentioned the need for improved cleanliness in the restaurant, particularly in the bathrooms.
Speed of Service
Many customers expressed frustration with the slow service, especially in the drive-thru, with long wait times being a common complaint.
KC
Kathy Corson
Dec 17, 2025
1.0
This McDonald’s has the poorest customer service ever their manager. Brandon did not care about my grandson having no chicken nuggets and his happy meal. He actually had a box of big Mac sauce. Brandon said oh it wasn’t done on purpose, but I have a picture. I’m gonna post of the box and you tell me if you would pick that up and put it in a kids meal This McDonald’s needs to close It is Horrible!!!
BM
Brandon Murrell
Dec 7, 2025
1.0
Needs to be cleaned up in there
MR
Marcus Reed
Nov 17, 2025
5.0
Good food
AB
Angela Blackwood
Oct 27, 2025
5.0
Best steak tacos and great prices. Love it.
SS
Satal
Oct 18, 2025
5.0
The service was great and the food was fresh and hot.
What are the regular operating hours for the McDonald's in Altoona, AL?
The McDonald's in Altoona, AL is open daily from 5:00 AM to 11:00 PM, with extended hours until midnight on Fridays and Saturdays, and starting at 6:00 AM on Sundays.
During what hours is the drive-thru available at this McDonald's location?
The drive-thru is open daily from 5:00 AM to 11:00 PM, except on Fridays and Saturdays when it stays open until midnight, and on Sundays when it opens at 6:00 AM.
Can I order McDonald’s food for delivery, and if so, when is delivery available?
Yes, delivery is available every day from 6:30 AM to 8:00 PM.
What types of payment does this McDonald's location accept?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's location have any special services?
Yes, it offers drive-thru, gift cards, mobile offers, mobile ordering, WiFi, and curbside pickup services.
Is there a McDonald's mobile app available for ordering?
Yes, you can order using the McDonald's app available on iOS and Android devices.
What is the address and contact number for this McDonald's?
The address is 87134 US 278, Altoona, AL 35952. You can contact them at +1 205-466-5211.
What nearby gas stations could I visit before or after dining at McDonald's?
Nearby gas stations include Shell, Chevron Station Snead, Marathon, Snead Chevron, and CAT Scale, making it convenient for fueling up before or after your meal.
Are there other restaurants near this McDonald's I might want to try?
Yes, Baja California Grill & Cantina and Snead Subway are close by if you're interested in Mexican, American, or sandwich options.
What local amenities are near McDonald's for additional services or shopping?
You can visit convenience stores like Snead Quick Stop, beauty salons such as Eleanor's Beauty Salon, or the Snead Town Hall nearby for government services.