Sonic Drive-In

3.9
1033 reviews
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Business Details

6401 Us Highway 431n, Alexandria, AL
36250, United States
(256) 820-2628
http://www.sonicdrivein.com/locations/us/al/alexandria/6401-us-highway-431n/store-3801
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About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Alexandria, AL. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 6401 Us Highway 431n for the ultimate SONIC experience!

Location

Sonic Drive-In
6401 Us Highway 431n, Alexandria, AL
36250, United States

Hours

Reviews

3.9
1,033 reviews
5 stars
477
4 stars
263
3 stars
147
2 stars
49
1 star
97

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and incorrect orders, leading to frustration.

Food Quality

While some customers enjoyed the food, many complained about cold, poorly prepared, or incorrect items.

Cleanliness Concerns

Several reviews mentioned unsanitary conditions, including sightings of roaches and unclean food preparation areas.

Staff Attitude

Customer service was often described as unprofessional or rude, with multiple instances of employees being dismissive.
  • RM
    Ronnie Mace
    Dec 31, 2025
    5.0
    Always amazing! 😍
  • II
    iwjdiewjdj
    Dec 1, 2025
    2.0
    food is good but buffalo sauce is ALWAYS old, EVERY single time… its all oily and separated
  • CP
    Cindy Phillips
    Nov 20, 2025
    1.0
    Employees were not at all interested in taking care of the customers. That made for a bad experience all together. Employees had people from outside in the restaurant talking and horse playing. Only two cars were there when I was, and still took an excessive amount of time to get my order.
  • HH
    Hannah
    Nov 18, 2025
    1.0
    They served me a soaking wet burger. And made me wait 30 minutes for it. Do not go here.
  • BB
    Bryan
    Nov 15, 2025
    1.0
    This is the worst sonic that we have ever been to and we have been to several of them. Our order was wrong and we were only ordered drinks and it took an every bit of 20 minutes to get them and one of the drinks tasted like toilet water. The customer service here really stinks and this is just a really horrible place to come to we will find better ones to go to and we won’t be back
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