McDonald's

Reviews

• JD

  J D

  Mar 28, 2026
  1.0
  Closed at 10:20pm on Mar 28 2026
• CM

  Christy Moncrief

  Mar 21, 2026
  1.0
  My bacon cheese tomato biscuit had one piece of bacon on it three slices of tomato and the biscuit felt a pieces
• ST

  Scott Thomas

  Mar 18, 2026
  1.0
  Self-serve kiosk only. Not a clean table in the place. Couple of big macs, fried and a coke is $25 and you get cold fries. While there, two customers came back in from drive-thru to get incorrect items replaced. One customer complained about fries. Was told by employee that "the grease is old, but the person that changes it wasn't there." Just. Wow.
• WW

  Wendi

  Mar 3, 2026
  5.0
  Shout out to our McDonald's crew here and on this day shift!! 🙌 I used the app to order and it was fast! Very friendly crew and great McDonald's food!! Thanks!!
• WF

  Walk Faster

  Feb 24, 2026
  2.0
  I entered the restaurant at 9:00am for breakfast items. While waiting for customer service, I noticed the menu board set up for customer's to place an order inside the dinning area electronically. After 5 minutes of waiting and watching drive through customers come and go, I quiesced and attempted the order//pay kiosk. In 2006, McDonald's Corp has still not figured out how to include a "Pay & Finish" button to complete your order. No instructions were provided onscreen to complete the transaction that could summon assistance and food. I left after seven minutes and dodged the vehicles racing to enter the drive-thru lanes to return to my parking stall and vehicle. I placed a call to speak to the staff. I reported that I was sitting in my car after seven minutes of hungry frustration inside of the dining area and had arrived to enjoy breakfast inside of the dining area. The woman on the phone said, "What?" I carefully repeated the message. Again, the woman said, "What?" "May I please speak to the manager?? I asked. "This is the Manager speaking." came the reply. After a pause, "I'm inside my car... in the McDonald's parking lot here in Alexander City, Alabama... I wasn't able to place an order in the dining room... I would like to eat inside, not in my car..." I repeated with the patience and calm of a Saint. I had waited for five minutes, was not able to place an order successfully using the kiosk and returned to my vehicle after seven minutes without assistance. "Okay, come on in, I'll help you." Note to Self: I don't like eating in my car. The food drops crumbs, the drink is often served with some of it's contents on the exterior of the cup or overfilled and begins to bleed overtop of the lid and down the side of the cup. When you're done, you have a packaging debris and any leftover food, crumbs, cheese melted into the wrapper, etc., remaining in your vehicle together with the odor of food, all of which lingers and attracts rodents. I returned to the dining room. A member of the McDonald's crew came to the counter shortly afterward and I placed the order and received the "Have a Blessed Day" salute to God and Jesus. Amen

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