Wendy's

Reviews

• JJ

  Jerry

  Oct 30, 2025
  3.0
  A few things here. Started out very good. The customer service was extremely friendly and welcoming. My wife went in wanting to order chicken tenders. They were out. There are no excuses to be out of chicken. We really were not negatively impacted by that, but...still. We ordered the Jr. Bacon Cheeseburger Combo. The arrangement on the tray was amazing. It led us to be so excited to get to a table to finally have dinner. We looked it over, removed top portion of the bun. The tomato and lettuce looked as if a garden was grown just outdoors it was so fresh. We were so very impressed. We tried the burger and this is the result: we had to add catchup...there were no condiments on the burger. I would have added mustard, mayonnaise, catchup, and an onion (the burgers had a very little amount of mayonnaise - not enough to taste). The bun was fresh, but cold; it would have completely changed the taste for the better, if the bun was buttered and toasted (with the added ingredients I just mentioned along with a toasted bun - you would have a very competitive burger for the price). To continue, the fries were made from quality potatoes as they were whole, but needed to be more crispy. They have potential, but need work. The type drink machine is amazing as you can mix different flavors of sodas such as coke, vanilla coke, cherry coke, etc. My wife and I absolutely love to be able to do that. However, the machine was out of some of the flavors. That's super unfortunate. Overall, the food was a bit less than average. The lobby was clean at the tables, but the windows were horribly nasty. And, the tv and fireplace were an eyesore since they were just hanging there not being used. To conclude, this location definitely has potential. But, the changes needed come straight from management making sure every customer experience has them wanting to come back. Out of chicken, out of soda flavors, and a filthy lobby (windows) all come from management taking care of business! We walked out of the lobby discussing that we did not anticipate wanting to come back anytime soon. I certainly do hope reviews matter and take them as a way to listen, learn, and grow. Because the business depends on customers being satisfied and wanting to come back for more. On this visit, our first at this location, that did not happen! This is the second Wendy's in a row that have been negative experiences for us. That's not a good thing for this particular franchise! Do better or shut the doors! Respectively!
• BS

  Brandon Speake

  Oct 13, 2025
  1.0
  Apparently English is the second language of choice at this location. Don’t waste your time stopping here, they’re too busy laughing and carrying on to take orders in the drive thru.
• TW

  Terry Walker

  Sep 1, 2025
  3.0
  I don’t eat fast food often but when I do I like Wendy’s baconator, yum yum 😋 and the reason for the four stars is they were completely out of napkins and the tables were in need of a good cleaning. Being directly in front of Walmart leaves me baffled as to why someone has not gone there to buy napkins. Isn’t that considered an acceptable business expense. Hopefully someone from corporate will see this and explain why they don’t.
• TM

  Tommy Mcvey

  Aug 10, 2025
  1.0
  The cashier didn't listen to our order and they took for ever to figure out
• AR

  adam root

  Jul 26, 2025
  2.0
  Not sure exactly what happened. The floor is soaking wet all the time by the drink machine. I’m not talking about spots of water I’m talking the entire floor. As we pulled off we noticed and employee was parked in the only handicapped spot in the parking lot… the food was okay. The service was okay. The cleanliness of the restaurant is questionable.

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