Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported rude and unhelpful staff, with several instances of poor service and mistakes in orders.
Cleanliness
Multiple reviews highlighted unsanitary conditions in the restaurant, including dirty floors and tables.
Food Quality
Customers expressed dissatisfaction with food quality, including issues with freshness, incorrect orders, and items being out of stock.
Service Speed
Numerous reviews mentioned long wait times in the drive-thru and for food orders, with some customers experiencing delays of over 30 minutes.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and highlighted enjoyable food items like chili and burgers.
FH
Frances Hadaway
1 day ago
1.0
Most days the employees are exceptional however, today they were ignorant and rude. 5 employees within that building and had to wait in line for 10 minutes, no one taking orders. Then had to go inside and wait another ten minutes just to place a order. On top of that the food was stale and cold. If I could rate it less than one star I would. Very dissatisfied with the service and the quality.
JS
Jaleah Spencer
Feb 20, 2026
1.0
Rude and horrible workers! Dirty, nasty place!
CJ
Christopher Jackson
Jan 30, 2026
1.0
I mean how is a fast food place gonna run out of straws
Freaking pitiful y'all need to close the doors
CC
Cocoanetta
Jan 21, 2026
3.0
Paying almost $30.00 for two large big bacon meals for not ONE piece of bacon to be found on either sandwich when I got home is not only insulting but highway robbery!!! I said hold the onion not the bacon 🥓... To hungry to come back and complain but full enough to write this review and complain
TR
The Review
Jan 1, 2026
1.0
Pulled in 5 mins before 11(when they open) told me over the intercom which is fine I said ok and pulUntil I pull around to them sitting outside laughing and they yell something as we pull away
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for Wendy's drive-thru at 2533 Hwy 280, Alexander City, AL?
Wendy's drive-thru is open daily from 6:00 AM to 1:00 AM.
Does this Wendy's location serve breakfast?
Yes, the Wendy's at 2533 Hwy 280, Alexander City, AL serves breakfast with options including breakfast combos, croissants, biscuits, classic sandwiches, coffee, and sides.
Can I order Wendy's food for delivery near Alexander City, AL?
Delivery is available where offered. Check availability by entering your address on the Wendy's app or at order.wendys.com.
What payment methods does Wendy's accept at this Alexander City location?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payment.
How can I contact the Wendy's at 2533 Hwy 280, Alexander City, for feedback or questions?
You can call the location directly at (256) 234-0988 or contact the Wendy's Customer Care team via their Contact page or Customer Satisfaction Survey online.
Where can I find Wendy's menu prices and nutrition information for this location?
Menu prices and nutrition details are available on the Wendy's website or mobile app by selecting this location.
Is there a Wendy's app I can use to order or find deals?
Yes, the Wendy's app is available for download and allows you to order food and access coupons and rewards.
What nearby places can I visit around Wendy's at 2533 Hwy 280, Alexander City, AL?
Nearby, you can visit Murphy USA #5684 for gas and convenience items, Sally Beauty Supply for beauty products, and MainStreet Family Care for medical services.
How can nearby places like Murphy USA #5684 assist customers visiting Wendy's?
Murphy USA #5684, a nearby gas station and convenience store, can be a convenient stop for customers to fuel their vehicle or grab essentials before or after visiting Wendy's.
Are there other fast food options near Wendy's at 2533 Hwy 280?
Yes, Arby's is a nearby fast food restaurant that offers American and burger-style food options close to Wendy's location.
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