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McDonald's

3.3
(1248 reviews)

Business Details

4094 Hwy 280, Alexander City, AL
35010, United States
(256) 329-1283
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4094 Hwy 280, Alexander City, AL
35010, United States

Hours

Reviews

3.3
1,248 reviews
5 stars
371
4 stars
259
3 stars
238
2 stars
144
1 star
236

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, rude staff, and incorrect orders, leading to a frustrating experience.

Food Quality

Many reviews mentioned cold, overcooked, or poorly prepared food, with complaints about freshness and taste.

Cleanliness

The dining area was often described as dirty, with tables and floors needing attention.

Inconsistent Experience

While some customers had positive experiences with friendly service and good food, many others reported significant issues, indicating a lack of consistency.
  • WW
    Wendi
    1 day ago
    5.0
    Shout out to our McDonald's crew here and on this day shift!! 🙌 I used the app to order and it was fast! Very friendly crew and great McDonald's food!! Thanks!!
  • WF
    Walk Faster
    Feb 24, 2026
    2.0
    I entered the restaurant at 9:00am for breakfast items. While waiting for customer service, I noticed the menu board set up for customer's to place an order inside the dinning area electronically. After 5 minutes of waiting and watching drive through customers come and go, I quiesced and attempted the order//pay kiosk. In 2006, McDonald's Corp has still not figured out how to include a "Pay & Finish" button to complete your order. No instructions were provided onscreen to complete the transaction that could summon assistance and food. I left after seven minutes and dodged the vehicles racing to enter the drive-thru lanes to return to my parking stall and vehicle. I placed a call to speak to the staff. I reported that I was sitting in my car after seven minutes of hungry frustration inside of the dining area and had arrived to enjoy breakfast inside of the dining area. The woman on the phone said, "What?" I carefully repeated the message. Again, the woman said, "What?" "May I please speak to the manager?? I asked. "This is the Manager speaking." came the reply. After a pause, "I'm inside my car... in the McDonald's parking lot here in Alexander City, Alabama... I wasn't able to place an order in the dining room... I would like to eat inside, not in my car..." I repeated with the patience and calm of a Saint. I had waited for five minutes, was not able to place an order successfully using the kiosk and returned to my vehicle after seven minutes without assistance. "Okay, come on in, I'll help you." Note to Self: I don't like eating in my car. The food drops crumbs, the drink is often served with some of it's contents on the exterior of the cup or overfilled and begins to bleed overtop of the lid and down the side of the cup. When you're done, you have a packaging debris and any leftover food, crumbs, cheese melted into the wrapper, etc., remaining in your vehicle together with the odor of food, all of which lingers and attracts rodents. I returned to the dining room. A member of the McDonald's crew came to the counter shortly afterward and I placed the order and received the "Have a Blessed Day" salute to God and Jesus. Amen
  • LP
    Lannah Padgett
    Feb 20, 2026
    1.0
    Worst McDonalds ever. They can’t make a burger without a cup of mayo or ketchup. Food is over salted and never taste fresh. Fries not hot or fresh. And the wait for your food is unbelievable. Most disgusting McDonald’s ever. And not to mention some rude people working the drive thru.
  • TT
    Terry
    Jan 20, 2026
    3.0
    People are friendly and I like the Christian music. The problem is you never know when they are going to open the doors. The sign says opens at a but I've been after 7 more than once and doors on both sides are locked. I've called Deck foods 3 or 4 times the last couple of years but doesn't solve the problem.
  • CC
    Caryn
    Jan 2, 2026
    2.0
    We ordered at McDonald's Thursday night January 1st 2026 the burgers were okay but the fries we're not done and they had no seasoning on them at all they they were terrible

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's in Alexander City?

McDonald's Alexander City is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.

What time does the drive-thru at McDonald's Alexander City open and close?

The drive-thru operates from 5:00 AM to 11:00 PM from Monday to Thursday, extends to midnight on Friday and Saturday, and runs from 6:00 AM to 11:00 PM on Sunday.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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