Domino's Pizza

2.8
259 reviews

About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food Restaurant
Looking for great pizza in Alexander City? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 855 Marketplace Hwy 280 .

Location

Domino's Pizza
855 Marketplace Hwy 280, Alexander City, AL
35010, United States

Hours

Reviews

2.8
259 reviews
5 stars
85
4 stars
23
3 stars
21
2 stars
14
1 star
116

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with food quality, including burnt pizzas, missing toppings, and incorrect orders.

Service Speed

Many reviews highlighted long wait times for both pickup and delivery, often exceeding the estimated times provided.

Customer Service

Numerous complaints were made about poor customer service, including unresponsive staff, rude behavior, and lack of management support.

Order Accuracy

A significant number of customers experienced problems with order accuracy, receiving incorrect items or incomplete orders.

Staffing Issues

Several reviews mentioned understaffing and the impact it had on service quality, with some employees being overwhelmed and unable to assist customers effectively.
  • BS
    Beverley Solis
    6 days ago
    3.0
    The pizzas are always tasty and well made. Unfortunately, you should double or triple the estimated time for pickup. If it says 12 minutes, plan on 30!
  • YO
    YoCuh Outdoors
    Sep 4, 2025
    5.0
    I've been ordering from this Dominos since 1989. I don't order as often as I used to, times are tough and money is tight... I just read through a LOT of reviews and I have to say that I have never had any issues or problems with employees, ordering or the food I received. Any eatery that I'm still frequenting after 36 years without any issues MUST be doing something RIGHT! 11/10
  • JT
    James Tompkins
    May 31, 2025
    4.0
    IGNORE GOOGLE AND THE APP CARRYOUT ENDS AT 11! $20 WASTED!
  • BC
    Bob Crawford
    Aug 4, 2021
    1.0
    Totally unsatisfactory delivery experience. Working from home, I decide to order Domino's around 12:45pm. According to the Domino's tracker, my order was out of the oven at 1pm. It's lunchtime, so we expect a slight delay in delivery. We wait, and wait, and wait some more. At 1:45pm I try to call the store. The lame recording you have to listen to each time you call ends and the line goes dead as soon as it rings at the store. This happens multiple times. Finally, at 2pm a woman identifying herself as the manager answers. I ask about my order and she tells me (whines at me), that they only have one driver and that driver is only allowed to take one order at a time, but assures me my order is going out the door as we speak. Great. I'm hungry and unhappy, and now I know my order has been out of the oven for more than an hour - so I'm going to have to reheat it when it gets here. More waiting. Check the pizza tracker. It tells me my order left the store at 2:11pm, gives me an ETA of 2:27 - which sounds about right for a trip from Dominos to my house (if the driver is driving slow and cautiously). More waiting. Check the tracker again, now it says ETA is 2:30. Then 2:36. Then 2:41. By this point I know my pizza and sandwich are ice cold, and the Alfredo is going to be subpar. Driver didn't even bother to knock or ring bell when my order finally got delivered - probably afraid of facing the customer - sometime around 2:45. This is not a one time problem. We have issues with delivery consistently with this Domino's. I'm hoping someone above the store level can get things straightened out!
  • AH
    Ashley Holley
    Feb 15, 2020
    1.0
    Was on hold 17min they picked up and hung up the phone. Call again they did the same.

Frequently Asked Questions About Domino's Pizza

What types of pizzas can I order at Domino's Pizza in Alexander City?

You can order Specialty Pizzas or build your own on New York Style, Handmade Pan, or Parmesan Stuffed Crust bases.

What are the delivery hours for Domino's Pizza at 855 Marketplace Hwy 280?

Delivery is available from 10:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.