Many customers reported that the food was often cold, dry, or poorly prepared, with specific complaints about the ribs, brisket, and sides lacking flavor or freshness.
Service Issues
Numerous reviews highlighted long wait times for food, with some customers waiting over an hour, and inconsistent service quality, including rude staff interactions.
Pricing Concerns
Several customers felt that the prices were too high for the quality of food received, with complaints about being charged for items that were not included in their orders.
Positive Experiences
Despite the negative feedback, some customers praised the friendly service from specific staff members and enjoyed certain menu items, indicating that there are positive experiences to be had.
Atmosphere
The restaurant's atmosphere received mixed reviews, with some appreciating the vibe while others noted discomfort due to staff conflicts and overall disorganization.
MP
Mike Prather
Nov 11, 2025
4.0
Great lunch menu. Lots of good choices and value.
AH
Amanda Hurt
Oct 30, 2025
1.0
Ribs were tough, chicken tenders were rubbery and the fries were cold the bbq was less than. Tried twice both times sucked .
AH
Alexis Holley
Oct 27, 2025
1.0
Absolutely ridiculous prices don't bother ordering fries i got 7 when I paid 5 extra dollars for fries and a drink. Didn't get the drink either. 20 bucks? Plus I had to tip my driver. What restaurant sells only a burger no side included for 12 dollars. Stupid
BS
Blaine Stewart
Oct 24, 2025
1.0
If I could give it a zero stars, I would. I don’t know why it’s even got BBQ on the door. I got a Rib and Brisket platter. The rids tasted like they’ve been cooked in the oven and then the chiller for three days The brisket was like it was cooked on a flat top no smoke ring or anything and almost like uncooked Bacon. I was unable to eat my plate it made me throw up. I will never waste my money here again. Keep in mind this is not my first experience here. The first time I took my Family to Big B’s BBQ every dish like lemons. Lesson learned!
RU
Rachael Upchurch
Oct 10, 2025
5.0
This place is a VIBE. My husband, Alex, and I were briefly in town and found this place online to order takeout from. From the minute we walked in to pick up our order we were amazed by the wonderful customer service....rarely am I at a loss for words....but, God. ❤️ We thought that we were just ordering dinner to take on the road with us but God had other plans! Not only did we leave with the most delicious chicken fingers, fried green tomatoes and potato salad we also left feeling incredibly blessed, encouraged and hopeful. My heart and soul were filled with love and joy from the most intimate, authentic and genuine interaction with Keke a beautiful soul that allowed herself to be used as vessel of God's GRACE AND LOVE. She poured into my husband and me straight LOVE with intention and purpose directly from a power greater than herself. I feel so blessed to have been given such a blessing at the exact moment that I needed it the most. Thank you, Keke, for living in a way that created and held a space for the presence of God to direct me back to our purpose here on earth....loving each other as He loved us. You truly touched my heart in ways that I can't describe and my husband and I are crying tears of joy in the parking lot sitting in our car while I write this review. Hunter, you were also a blessing to us both....thank you for taking the time to be fully present and engaged with us while we waited on our food. Big B BAR-B-QUE will forever be a place where Alex and I encountered God here on earth. I love you both and appreciate you both with everything that i have in me. Rachael
Frequently Asked Questions About Big B & Bar-B-Que Barbequ
What are the regular operating hours of Big B & Bar-B-Que Barbequ?
Big B & Bar-B-Que Barbequ is open Monday through Sunday, typically from 11:00 AM to 8:00 PM. On Thursdays, it opens earlier at 6:00 AM, and on Fridays and Saturdays, it remains open until 9:00 PM.
Does Big B & Bar-B-Que Barbequ offer delivery and in-store pickup services?
Yes, Big B & Bar-B-Que Barbequ provides both in-store pickup and delivery services for customer convenience.
What types of cuisine and dining categories does Big B & Bar-B-Que Barbequ specialize in?
The restaurant specializes in barbecue, Southern U.S., American cuisine, hamburger dishes, sandwiches, fast food, and also offers catering services.
Where is Big B & Bar-B-Que Barbequ located?
It is located at 1626 AL-22, Alexander City, Alabama, 35010, United States.
What is the price range at Big B & Bar-B-Que Barbequ?
The price range at Big B & Bar-B-Que Barbequ is classified as 'TWO', indicating moderate pricing.
How can customers view the menu and place orders online for Big B & Bar-B-Que Barbequ?
Customers can view the menu and place orders online by visiting https://bigbbar-b-que.com/menu.
Which nearby restaurants can customers visit around Big B & Bar-B-Que Barbequ?
Nearby dining options include Western Sizzlin Steak House, Big B Bar-B-Que (same place), and Who's Diner, offering various American and barbecue dining experiences.
Are there nearby gas stations or convenience stores close to Big B & Bar-B-Que Barbequ?
Yes, several gas stations and convenience stores are near the restaurant, such as MAPCO, Delta Express, Exxon & Mobil Stations, Mobil, Jet-Pep, Chevron, and Blue Sky Jet Pep Mobil.
What nearby healthcare services are available around Big B & Bar-B-Que Barbequ?
Nearby healthcare providers include the Institute of Advanced Cardiovascular, Advanced Cardiovascular, Wound Care and Hyperbaric Center, Douglas Stewart (podiatrist), Alex City Foot Specialties, and William S. Davis (cardiologist).
Can visitors find other useful amenities nearby, such as pharmacies or financial services?
Yes, nearby amenities include Walgreens pharmacy, American Tax accounting services, Western Union money transfer, Believe thrift store, and several ATMs like The Exchange Network, Byte Federal Bitcoin ATM, and LibertyX Bitcoin ATM.