Business Details
About
Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location
Hours
Reviews
3.9
633 reviews
5 stars
291
4 stars
176
3 stars
70
2 stars
24
1 star
72
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted rude and unprofessional staff, with many customers feeling ignored or mistreated during their visits.
Food Quality
Customers frequently reported issues with food temperature and quality, including cold fries and poorly made sandwiches.
Wait Times
Long wait times were a common complaint, with many customers experiencing delays in both the drive-thru and in-store service.
Cleanliness
Some reviews noted that the restaurant was clean and well-maintained, although this was not universally acknowledged.
- HMHaley MooreJan 3, 20261.0Every time I come here they are rude and never get my order right
- ADAJ DrakeDec 21, 20251.0This Arby's is one of the worst that I have been to. Their customer service is horrible and they are rude for no reason. There is no point in working in customer service just to have a bad attitude and talk to people any kind of way, especially considering that we are paying customers. 0/10 would not recommend, spend your time and money elsewhere.
- ADAshlan DrakeDec 21, 20251.0So my brother, his fiancé and I visited this Arby’s in Alex city and we were ordering and the RUDE, NASTY, curly fries serving female decided to put emphasis on “ Okay “ in a very disbursing way that customers should not be greeted with. Also the other male that was working also came off in a very nonchalant way. With all of this being said DON’T go to this Arby’s unless you wanna be greeted and have your food served with the lack of disrespect and manners.
- LSLogan SmithDec 14, 20251.0Worst service I’ve ever had at a restaurant. DO NOT GO HERE. The employees are extremely rude and the white lady that I think is the manager is on of the rudest ladies I’ve ever met, please get rid of her
- AMAlexa McLaughlinDec 9, 20251.0My husband was profiled while picking up an order from DoorDash. The employee was extremely rude and snappy. A restaurant is supposed to be welcoming and friendly encouraging people to come back. If you need confirmation on an order ask nicely DONT SNAP!