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McDonald's

3.6
(2526 reviews)

Business Details

7375 Hwy 431, Albertville, AL
35950, United States
(256) 878-6755
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7375 Hwy 431, Albertville, AL
35950, United States

Hours

Reviews

3.6
2,526 reviews
5 stars
946
4 stars
515
3 stars
461
2 stars
198
1 star
406

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unhelpful staff, with many experiences of incorrect orders and poor customer service.

Food Quality

Several reviews highlighted issues with food being cold, incorrect, or poorly prepared, leading to dissatisfaction.

Cleanliness

Customers expressed concerns about unsanitary conditions in the restaurant, including dirty tables and moldy ice machines.

Order Accuracy

A significant number of reviews mentioned frequent mistakes with orders, including missing items and incorrect food.
  • DK
    David B King
    Feb 23, 2026
    3.0
    Waited 10 minutes in the drive thru for my grandson a Happy Meal...after paying, was ask to pull aside, they would bring it out....waited for 14 more minutes, guess they forgot about me. Get home and there is no dipping sauce 😡.. I'm done with this McDonalds.
  • TN
    T. N.
    Feb 10, 2026
    1.0
    How is this place open? The RUDENESS and inability to get an order correct is baffling. Don't go to work if you're not going to do your job. I hope karma gets your negative hateful flippant attitudes. The food here is terrible. People are mean. Parking lot is always nasty..
  • JJ
    Javi
    Feb 2, 2026
    1.0
    People save yourself some money and don’t stop by because this is absolutely disgusting. I’m the type of person to let things slide but this is another level. I tried to eat it but I could not halfway through my burger and this is what I see. Now not only the fact the guy smacked the tray onto our table, someone sat there and cooked my burger for a second, and someone wrapped that burger too… this is unacceptable, and a FOOD SAFTEY HAZARD!!! Date Jan 23rd, 2026 10:06pm
  • KK
    K K
    Feb 1, 2026
    1.0
    This place is terrible! Especially the person taking the order!!! I had to explain to the person about 6 different times that I wanted the new hot honey mcrispy and she wouldn’t understand me! At one point she even told me that they couldn’t make that even though it was on the menu!! And at the end my order was still missing the fries!
  • CS
    Cyler Stanton
    Jan 24, 2026
    1.0
    So bad I got a vanilla milkshake 417 I get to the window. The milkshake is brown and we said to the worker this is supposed to be vanilla. She said it is brown because of the Vanilla beans. So I taste it and it is coffee and milk in what world does that equal vanilla

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Albertville, AL?

McDonald's in Albertville is open Tuesday through Sunday 24 hours a day and closed on Mondays.

When is the McDonald's drive-thru open?

The drive-thru is open 24 hours every day except Monday, when it operates from 4:00 AM to 4:15 AM.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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