Dunkin'

3.6
515 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Albertville, AL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
8171 US Highway 431, Albertville, AL
35950, United States

Hours

Reviews

3.6
515 reviews
5 stars
234
4 stars
83
3 stars
48
2 stars
49
1 star
101

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for their friendliness and helpfulness, others are criticized for rudeness and lack of attention.

Product Quality

Many customers reported issues with food and drink quality, including cold donuts, incorrect orders, and poorly prepared items.

Operational Issues

Customers frequently mentioned problems with store hours, including early closures and running out of popular items.

Cleanliness

Several reviews noted cleanliness issues within the store, including dirty floors and tables.

Speed of Service

While some customers appreciated quick service, others experienced long wait times and delays with their orders.
  • MR
    Michael A. Rogers
    Sep 26, 2025
    5.0
    It's Dunkin'
  • AP
    April Perry
    Sep 19, 2025
    3.0
    They didn't have, then they did...doughnuts were cold and hard. Not good, sorry 😐
  • AG
    Autumn Gerholt
    Sep 5, 2025
    4.0
    My order was great accurate and was everything I expected the only issue I have is with the service. It doesn't always happen but there has been a few occasions in which the was just plain awkward. The staff didnt want to be there and you could tell not only in their body language but by the attitude as well. They still made my order and it was correct but you could really tell they didnt want to and the only other issue I had is the store itself seems like they constantly run out of popular flavors of ice cream a lot and can be frustrating especially when you order ahead in the app and when you get to the store to pick up your order you get told they dont have it and they ran out a few days ago and you still get told the exact same thing when you choose another flavor. I just wish they could inform the customers of that kind of thing someway to avoid the whole ordeal altogether.
  • AS
    Austin Storie
    Aug 15, 2025
    1.0
    Showed up about 930pm to get coffee before work. First employee came on asked if I would be using my app. Then a second employee cut in and told me that the store was closed. Weird cause your website says 10 pm.. and there were other customers parked out front. Please either fix your hours or speak to your employees. I was having a bad enough start to my day and not being able to get coffee before a 3rd shift job just makes it worst.
  • HW
    Harper Williams
    Aug 8, 2025
    5.0
    Very quick service!

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Albertville, AL?

Dunkin' in Albertville, AL is open daily from 5:00 AM to 9:00 PM, with extended hours until 10:00 PM on Fridays and Saturdays.

Does Dunkin' in Albertville offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.