Buffalo Wild Wings

3.6
507 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
128 AL HWY 75, Albertville, AL
35950, United States

Hours

Reviews

3.6
507 reviews
5 stars
244
4 stars
72
3 stars
32
2 stars
42
1 star
117

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, inattentive staff, and rude interactions with management.

Food Quality

Many reviews highlighted issues with food quality, including cold, overcooked, or poorly prepared items, leading to dissatisfaction.

Positive Staff Experiences

Despite the negative feedback, several customers praised specific staff members for their excellent service and attentiveness.

Management Concerns

Several reviews criticized management for being unresponsive to customer complaints and for creating a negative atmosphere.

Mixed Atmosphere

While some customers enjoyed the atmosphere, others found it too loud or unwelcoming, particularly for families.
  • MC
    Manny Chacon
    Jan 4, 2026
    5.0
    Customer service was great and they were super nice. Food came out quick and was great too!
  • KC
    Kattie Chacon
    Jan 3, 2026
    5.0
    We had a really enjoyable experience at Buffalo Wild Wings as a family of five. From the moment we arrived, the staff was friendly and welcoming, which is always appreciated when dining with kids. The food was hot, fresh, and came out in a timely manner, and everyone found something they liked. The atmosphere was fun and energetic. Our server was patient, attentive, and made sure everything was taken care of throughout our visit. We’re looking forward to coming back again soon!
  • GB
    Gracie Beck
    Jan 3, 2026
    5.0
    Kyra was hands-down one of the best servers I’ve ever had. From the moment we sat down, she was warm, attentive, and genuinely welcoming. She knew the menu inside and out, gave great recommendations, and made sure everything came out exactly how we wanted it. Our drinks were never empty, timing was perfect, and she checked in just the right amount without ever being overbearing. What really set Kyra apart was her attitude—she clearly cares about her tables and takes pride in what she does. She made the entire experience feel easy, comfortable, and enjoyable. You can tell she’s someone who naturally excels in customer service. If you’re lucky enough to have Kyra as your server, you’re in great hands. She’s a true asset to this restaurant, and we’ll absolutely be back because of her.
  • FG
    Food Guru
    Jan 3, 2026
    5.0
    Always a solid stop. Wings were cooked perfectly, sauces were on point, and Bonnie was very welcoming. She suggested a new flavor that was amazing hopefully they keep it.
  • BM
    Brooke Morrow
    Dec 29, 2025
    1.0
    Watch if paying by debit/credit card. I was charged twice and it was different amounts. Cash tip was left. They will not answer their phone. Their food, atmosphere, and service was mediocre. Food actually made my daughter ill. Wasn’t planning on going back but the double dipping in my funds put the nail in the coffin.

Frequently Asked Questions About Buffalo Wild Wings

What kind of food does Buffalo Wild Wings in Albertville serve?

Buffalo Wild Wings serves award-winning Buffalo, New York-style wings with 26 sauces and seasonings to choose from.

What are the operating hours of Buffalo Wild Wings in Albertville?

Buffalo Wild Wings is open Monday through Thursday and Sunday from 11:00 AM to 11:00 PM, and on Friday and Saturday from 11:00 AM to midnight.