Numerous customers reported poor service, including long wait times, inattentive staff, and rude interactions with management.
Food Quality
Many reviews highlighted issues with food quality, including cold, overcooked, or poorly prepared items, leading to dissatisfaction.
Positive Staff Experiences
Despite the negative feedback, several customers praised specific staff members for their excellent service and attentiveness.
Management Concerns
Several reviews criticized management for being unresponsive to customer complaints and for creating a negative atmosphere.
Mixed Atmosphere
While some customers enjoyed the atmosphere, others found it too loud or unwelcoming, particularly for families.
MC
Manny Chacon
Jan 4, 2026
5.0
Customer service was great and they were super nice. Food came out quick and was great too!
KC
Kattie Chacon
Jan 3, 2026
5.0
We had a really enjoyable experience at Buffalo Wild Wings as a family of five. From the moment we arrived, the staff was friendly and welcoming, which is always appreciated when dining with kids. The food was hot, fresh, and came out in a timely manner, and everyone found something they liked. The atmosphere was fun and energetic. Our server was patient, attentive, and made sure everything was taken care of throughout our visit. We’re looking forward to coming back again soon!
GB
Gracie Beck
Jan 3, 2026
5.0
Kyra was hands-down one of the best servers I’ve ever had. From the moment we sat down, she was warm, attentive, and genuinely welcoming. She knew the menu inside and out, gave great recommendations, and made sure everything came out exactly how we wanted it. Our drinks were never empty, timing was perfect, and she checked in just the right amount without ever being overbearing.
What really set Kyra apart was her attitude—she clearly cares about her tables and takes pride in what she does. She made the entire experience feel easy, comfortable, and enjoyable. You can tell she’s someone who naturally excels in customer service.
If you’re lucky enough to have Kyra as your server, you’re in great hands. She’s a true asset to this restaurant, and we’ll absolutely be back because of her.
FG
Food Guru
Jan 3, 2026
5.0
Always a solid stop. Wings were cooked perfectly, sauces were on point, and Bonnie was very welcoming. She suggested a new flavor that was amazing hopefully they keep it.
BM
Brooke Morrow
Dec 29, 2025
1.0
Watch if paying by debit/credit card. I was charged twice and it was different amounts. Cash tip was left. They will not answer their phone. Their food, atmosphere, and service was mediocre. Food actually made my daughter ill. Wasn’t planning on going back but the double dipping in my funds put the nail in the coffin.
Frequently Asked Questions About Buffalo Wild Wings
What kind of food does Buffalo Wild Wings in Albertville serve?
Buffalo Wild Wings serves award-winning Buffalo, New York-style wings with 26 sauces and seasonings to choose from.
What are the operating hours of Buffalo Wild Wings in Albertville?
Buffalo Wild Wings is open Monday through Thursday and Sunday from 11:00 AM to 11:00 PM, and on Friday and Saturday from 11:00 AM to midnight.
Where is Buffalo Wild Wings located in Albertville?
Buffalo Wild Wings is located at 128 AL HWY 75, Albertville, Alabama, 35950.
Is Buffalo Wild Wings in Albertville open for takeout?
Yes, Buffalo Wild Wings is categorized as a takeout restaurant, so you can order food to go.
How can I contact the Buffalo Wild Wings in Albertville?
You can reach Buffalo Wild Wings at +1 256-660-0636.
Are there any nearby hotels where I can stay when visiting Buffalo Wild Wings?
Yes, nearby hotels include Kings Inn, Hampton Inn Albertville, and Microtel Inn & Suites by Wyndham Albertville, making them convenient options for visitors.
What nearby dining options are available around Buffalo Wild Wings?
Nearby dining options include Jersey Mike's Subs for sandwiches, Cold Stone Creamery for ice cream and desserts, Waffle House for breakfast and brunch, and Asia Garden for Asian cuisine.
Are there nearby recreational places to visit before or after dining at Buffalo Wild Wings?
Yes, Lake Guntersville is nearby, offering a lake and park for recreation and sightseeing, great for a visit before or after your meal.
What type of restaurant and atmosphere can I expect at Buffalo Wild Wings Albertville?
Buffalo Wild Wings is a sports bar and chicken wings restaurant, offering a casual atmosphere ideal for watching games and enjoying wings.
Where can I find more information online about Buffalo Wild Wings Albertville?
You can visit their official page at https://www.buffalowildwings.com/locations/us/al/albertville/128-al-highway-75/sports-bar-1687/ for menus, hours, and promotions.