Arby's

4.2
954 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
7448 Us Highway 431, Albertville, AL
35950, United States

Hours

Reviews

4.2
954 reviews
5 stars
514
4 stars
241
3 stars
116
2 stars
30
1 star
53

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times and poor service, particularly in the drive-thru.

Food Quality

Many reviews mentioned inconsistent food quality, with complaints about dry or poorly prepared items.

Staff Attitude

While some customers praised friendly staff, others noted unprofessional behavior and rudeness from management.

Order Accuracy

Numerous customers experienced issues with incorrect orders and missing items.
  • RM
    Rylan Magoon
    Dec 7, 2025
    1.0
    No beef…?
  • MP
    Mary Payne
    Dec 2, 2025
    1.0
    I order a half pound roast beef sandwich. The bun is hard and the meat is nothing but scrap pieces of meat I don’t know if beef or dog food this is unacceptable
  • MM
    Mandy Mooneyham
    Sep 11, 2025
    1.0
    10 minutes in the drive thru without having my order taken is a great way to lose customers. Very terrible service. Very unprofessional.
  • DC
    Debra Evans Clanton
    Feb 17, 2024
    5.0
    Great service
  • SC
    Sharron Crow
    Feb 15, 2022
    4.0
    Curly fries were limp.