Location.com logo
Brand Certified

Arby's

4.2
(961 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
7448 Us Hwy 431, Albertville, AL
35950, United States

Hours

Reviews

4.2
961 reviews
5 stars
518
4 stars
240
3 stars
116
2 stars
30
1 star
57

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times and poor service, particularly in the drive-thru.

Food Quality

Many reviews indicated dissatisfaction with food freshness and quality, with complaints about dry or poorly prepared items.

Staff Attitude

Several customers experienced rude or unprofessional behavior from staff, impacting their overall experience.

Positive Experiences

Despite the negative feedback, some customers praised the food and friendly service, highlighting specific menu items they enjoyed.
  • JA
    Jonathan Alexander
    Feb 13, 2026
    1.0
    I gave this rating because everytime I go there they always out of everything are don’t want to fix it or rude . Either early before closing are mid day . It’s getting old rate 0 for me
  • TN
    T. N.
    Feb 10, 2026
    1.0
    Monday Feb. 9, 2026 What a hateful girl at the inside counter! So unnecessarily rude. I do NOT recommend visiting here.
  • SS
    Shelley Simmons
    Feb 10, 2026
    5.0
    Good food
  • WA
    Will Atchley
    Jan 31, 2026
    1.0
    Apparently they got mad at me for ordering something at the drive through that they didn't already have any of, ready to go ( 2 honey mustard chicken wraps). It took about 15 minutes to get them ready and out the windo w ( about average time to cook the chicken) . But to be difficult and cause me a hard time, someone cut all the way through both of them from corner to opposite corner, almost guaranteeing I couldn't eat them with one hand while driving. I did call them to complain and I did use a cuss word while talking. The woman on the phone apparently was only listening to see if she could figure out how to play the victim said " Don't cuss me. I didn't. I said someone cut the damned wraps from corner to corner. Anyway... She wins, I won't waste any more of her precious time or mine, by going back there.
  • AN
    Ashley Nielsen
    Jan 29, 2026
    1.0
    This particular Arby’s is terrible, it’s never fresh and always tastes like it’s been sitting for awhile, ate it about a month ago and the roast beef and cheddar was like ground up meat, was thin and nasty, thought I’d give it another try tonight and ordered something different, still tasted off, will not be going to this location in the future, for the price you pay you expect the food to be at least decent.

Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others