Taco Bell

3.7
776 reviews
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Business Details

450 Colonial Promenade Pkwy, Alabaster, AL
35007, United States
(205) 621-6676
https://locations.tacobell.com/al/alabaster/450-colonial-promenade-pkwy.html
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About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 450 Colonial Promenade Pkwy in Alabaster. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
450 Colonial Promenade Pkwy, Alabaster, AL
35007, United States

Hours

Reviews

3.7
776 reviews
5 stars
303
4 stars
198
3 stars
136
2 stars
41
1 star
98

What are people saying?

AI-generated from recent customer reviews

Food Quality

Numerous customers reported issues with food quality, including cold items, missing ingredients, and overall poor preparation.

Service Issues

Many reviews highlighted unprofessional and rude staff interactions, long wait times, and incorrect orders.

Cleanliness

Several customers noted unsanitary conditions in the dining area and bathrooms, with some describing the restaurant as filthy.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their friendly service and noted positive experiences with their orders.

Inconsistent Performance

The business shows a mix of good and bad experiences, with some customers expressing satisfaction while others vowed not to return due to repeated issues.
  • BT
    Brandi Thedford
    Jun 3, 2025
    1.0
    Came for a girl's day out with my kids who wanted to eat here. Tell me why the machine had no ice for drinks, not even one of the soft drinks in the dispensers had carbonation ( some were just a slow pour of straight syrup, some were flat, tasteless and old), and yes... That's an eyelash on my kids fries that she didn't see until half way through them. Now I know we probably consume human hair and other unspeakable things in our food when we eat out, and accidents happen. I don't like to complain or make a scene either, so I decided a review would be better than saying nothing at all. One of the ladies behind the counter got us ice when I addressed the issue of it being empty but no one ever came out to put in ice for the other 10 people that came in to dine after us. Another thing I noticed was the meat tastes different than usual. When we do eat Taco Bell we usually go to the hwy119 location which we've never had trouble with. But maybe it was me. I couldn't finish my lunch and though my daughter didn't say anything about the taste, she too couldn't even eat half of hers.
  • KH
    Keiaira H.
    Jun 2, 2025
    1.0
    Juan the manager is absolutely unprofessional! I was told I would have to come inside if I wanted certain menu items because they didn’t want to run up their drive thru time if I didn’t come inside I would have to accept food that’s was cooked a hour ago! He didn’t understand the inconvenience and his exact words was “so do you want to buy it or not and we don’t need your order you don’t have to purchase” I will never come here again! All the staff was rude and nasty!!!
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Frequently Asked Questions About Taco Bell

What are the operating hours of the Taco Bell at 450 Colonial Promenade Pkwy in Alabaster?

The Taco Bell at 450 Colonial Promenade Pkwy in Alabaster is currently not operating on any days of the week; it is closed Monday through Sunday.

Does this Taco Bell location have a drive-through service?

No, the Taco Bell at this location does not offer drive-through service; drive-through hours are listed as closed all week.