Taco Bell

Reviews

• TG

  Tammy Gaines

  Feb 16, 2026
  1.0
  The manager Christian refused to make Doordash orders while there were druve thru orders which is unprofessional. Being a manager, he should be able to work those orders in as well take care of the front line and drive thru line. He really needs coaching on this and learn how to multi task. This is unacceptable for someone in his position and needs to be addressed. Even though it was a Doordash order, its the customer thats not getting properly served so therefore, that manager lacks customer service. Many people were in the lobby waiting on orders and all he focused on were the drive thru orders. There were two employees at the window. Why werent one of those workers delegated to make food other than drinks and stand around waiting on food. The young girl was very friendly and had great customer service. She apologized for the wait and explained that since there were drive thru orders that delivery orders werent able to be filled. Not once did the manager address this issue. This is uncalled for. If that manager cant handle the volume or delegate tasks maybe he shouldnt be running shifts solo. Im a GM at my restaurant and we handle all orders as they come in so it can be done. I do deliveries out of boredom but this really upsets me because a manager shouldnt just not make food because its a 3rd party order.
• KS

  Kenneth Starr

  Jan 25, 2026
  5.0
  Taco bell is always the best choice for something quick. The location in alabaster has a great staff also. And with the upside app I get 32% cash back.
• MI

  micah ingram

  Dec 30, 2025
  5.0
  I accidentally placed an order here instead of the Grove location. I called and they were super nice and helpful, didn't make me feel like an idiot for messing it up. I really appreciated the kindness as I was having a pretty rough day today.
• BH

  B Hammack

  Dec 6, 2025
  3.0
  The staff can be rude. Check your order before leaving.
• MP

  Mitchell Pearce

  Nov 21, 2025
  3.0
  Leaving this review to let everyone know that this location is TEMPORARILY CLOSED. Looks like they are rebuilding this location from the ground up for some reason.

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