Business Details
About
Pizza RestaurantPapa John's
At Papa Johns Pizza in Alabaster, AL, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Alabaster pizza for any occasion. Call us for pizza delivery in Alabaster or stop by 565 1ST ST N for carryout to order the best pizza in Alabaster, along with breadsticks, wings, and more!
Details
- DeliveryAvailable
Location
Hours
Reviews
3.9
242 reviews
5 stars
133
4 stars
42
3 stars
13
2 stars
9
1 star
45
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of positive and negative experiences with customer service, with some praising friendly staff while others report rude behavior from management.
Order Accuracy
Many customers expressed frustration with incorrect orders, including missing toppings and wrong items, despite some noting that issues were resolved when reported.
Food Quality
While several reviews praised the pizza quality and freshness, others mentioned issues with undercooked items and dissatisfaction with specific menu options.
Delivery Issues
Numerous complaints about long wait times and delivery problems, including orders being delivered incorrectly or not at all.
Overall Experience
The restaurant has a loyal customer base who appreciate the food, but there are significant concerns regarding service consistency and order fulfillment.
- BBBruce BeversNov 9, 20255.0Favorite pizza restaurant chain.
- JSjoaquin salazarOct 26, 20252.0Long wait time, order was wrong, then had to wait some more… 🙃
- BGBrittany GowinsOct 23, 20255.0Was ready quick and I got preparing notifications
- MDMaria DeanSep 22, 20255.0The pizza was ok. I had better and tasty.
- KMK MessickAug 15, 20251.0Terrible customer service. We spent $50 on pizza that was cold & the order was completely wrong. One manager said they would remake our order at no charge (when we requested) that manager has resigned & the new manager won’t honor that agreement. There are many other places in Alabaster to order pizza from but we have always enjoyed Papa John’s. Guess we’ll have to reconsider.
Frequently Asked Questions About Papa Johns Pizza
What are the delivery hours for Papa Johns Pizza in Alabaster, AL?
Delivery is available Monday through Thursday from 10:30 AM to 11:00 PM, Friday and Saturday until midnight, and Sunday until 11:00 PM.
Can I pick up my order from Papa Johns Pizza, and what are the takeout hours?
Yes, takeout is available daily from 10:30 AM to 10:00 PM.
Does Papa Johns Pizza in Alabaster offer no-contact delivery?
Yes, Papa Johns Pizza offers no-contact delivery for customer safety.
Where is Papa Johns Pizza located in Alabaster?
Papa Johns Pizza is located at 565 1st St N, Alabaster, AL 35007, USA.
What food products can I order at Papa Johns Pizza in Alabaster?
You can order pizza, wings, desserts, breadsticks, cheesesticks, and beverages.
How can I place an order online or view the menu for Papa Johns Pizza in Alabaster?
You can view the menu and place an order online via their website or order pages: papajohns.com/order/menu and papajohns.com/order/
Are there any special deals or promotions at Papa Johns Pizza in Alabaster?
Yes, you can find current deals and specials by visiting the Papa Johns specials page on their website.
What popular places are near Papa Johns Pizza in Alabaster that I can visit before or after ordering?
Nearby places include Taziki's Mediterranean Cafe, Planet Smoothie, and S Nails Spa, great spots for Mediterranean food, smoothies, or relaxation after your meal.
Is there public transit or insurance services near Papa Johns Pizza in Alabaster?
Yes, nearby you can find Young America Insurance and Byars Wright insurance agencies, helpful if you need local insurance support.
Are there medical services close to Papa Johns Pizza in Alabaster?
Nearby medical facilities include Alabama Vision & Hearing Center, Dr. Raj Patel MD, and True Dermatology for eye care, general health, and dermatology needs.