Papa Johns Pizza

3.9
242 reviews

About

Pizza Restaurant
At Papa Johns Pizza in Alabaster, AL, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Alabaster pizza for any occasion. Call us for pizza delivery in Alabaster or stop by 565 1ST ST N for carryout to order the best pizza in Alabaster, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
565 1ST ST N, Alabaster, AL
35007, United States

Hours

Reviews

3.9
242 reviews
5 stars
133
4 stars
42
3 stars
13
2 stars
9
1 star
45

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Multiple customers reported issues with incorrect orders and missing items.

Customer Service

Feedback on customer service is mixed; some praised the friendliness while others criticized the manager's attitude.

Food Quality

The quality of pizza varies; some customers enjoyed it while others found it undercooked or lacking toppings.

Delivery Issues

Several reviews mentioned long wait times and delivery problems, including wrong orders and late deliveries.

Positive Experiences

Despite negative feedback, many customers expressed satisfaction with their overall experience and the quality of food.
  • BB
    Bruce Bevers
    Nov 9, 2025
    5.0
    Favorite pizza restaurant chain.
  • JS
    joaquin salazar
    Oct 26, 2025
    2.0
    Long wait time, order was wrong, then had to wait some more… 🙃
  • BG
    Brittany Gowins
    Oct 23, 2025
    5.0
    Was ready quick and I got preparing notifications
  • MD
    Maria Dean
    Sep 22, 2025
    5.0
    The pizza was ok. I had better and tasty.
  • KM
    K Messick
    Aug 15, 2025
    1.0
    Terrible customer service. We spent $50 on pizza that was cold & the order was completely wrong. One manager said they would remake our order at no charge (when we requested) that manager has resigned & the new manager won’t honor that agreement. There are many other places in Alabaster to order pizza from but we have always enjoyed Papa John’s. Guess we’ll have to reconsider.

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Alabaster, AL?

Delivery is available Monday through Thursday from 10:30 AM to 11:00 PM, Friday and Saturday until midnight, and Sunday until 11:00 PM.

Can I pick up my order from Papa Johns Pizza, and what are the takeout hours?

Yes, takeout is available daily from 10:30 AM to 10:00 PM.