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Toasted Italiano & Balsamic Chicken Greens with Grains
Brand Certified

Panera Bread

4.2
(2121 reviews)

Business Details

100 S Colonial Drive, Alabaster, AL
35007, United States
(205) 664-4525

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Alabaster is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Panera Bread
100 S Colonial Drive, Alabaster, AL
35007, United States

Hours

Reviews

4.2
2,121 reviews
5 stars
1,123
4 stars
550
3 stars
239
2 stars
91
1 star
118

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported that the dining area and restrooms were dirty, with overflowing trash and unclean tables.

Food Quality

While some customers enjoyed the food, others expressed disappointment with the quality, including issues with portion sizes and freshness.

Service Issues

Several reviews highlighted poor customer service, including rude staff and long wait times, particularly during busy hours.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and quick service during their visits.
  • LR
    L. Riley
    Feb 24, 2026
    5.0
    My experience is always great when my boyfriend and I visit this location.
  • GG
    Gabriel Gabriel (Gabrieldujour)
    Feb 7, 2026
    3.0
    very few electrical outlets
  • LG
    Leon Graffeo
    Feb 1, 2026
    4.0
    It's just to cold in there and the restroom 🚻 are freezing like that they don't want you to use the bathroom
  • TK
    Tina Kay
    Jan 31, 2026
    4.0
    Very good food
  • RG
    Robert Gardner
    Jan 16, 2026
    1.0
    Dining room was busy as usual and nasty as usual. Carpets are nasty and tables were not wiped off. The cashier unfortunately had no idea what she was doing, could have been new. I ordered my usual, chicken salad on a croissant, bowl of broccoli and cheddar. My wife had the soup and an Italian, which she couldn't eat because the bread would have ripped her mouth to shreds. My croissant was cold as ice and the chicken salad appeared different than normal. It also looked similar to cat food. Soup was consistent which I'm sure they don't actually make. My lettuce was severely brown on the edges and unfortunately we were super hungry this day and I didn't return it. Drinks were also not mixed properly. This is actually the first time we've had a bad experience at any location, with the exception of the dining room conditions. My intentions are to hopefully allow the managers to make improvements as needed. We shall see.

Brand Certified Facts from Panera Bread

Panera Bread partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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