CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Alabaster is here with warmth and welcome. Panera Bread. Food as it should be.
Multiple customers reported that the dining area and restrooms were dirty, with overflowing trash and unclean tables.
Food Quality
While some customers enjoyed the food, others expressed disappointment with the quality, including issues with portion sizes and freshness.
Service Issues
Several reviews highlighted poor customer service, including rude staff and long wait times, particularly during busy hours.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and quick service during their visits.
LR
L. Riley
Feb 24, 2026
5.0
My experience is always great when my boyfriend and I visit this location.
GG
Gabriel Gabriel (Gabrieldujour)
Feb 7, 2026
3.0
very few electrical outlets
LG
Leon Graffeo
Feb 1, 2026
4.0
It's just to cold in there and the restroom 🚻 are freezing like that they don't want you to use the bathroom
TK
Tina Kay
Jan 31, 2026
4.0
Very good food
RG
Robert Gardner
Jan 16, 2026
1.0
Dining room was busy as usual and nasty as usual. Carpets are nasty and tables were not wiped off. The cashier unfortunately had no idea what she was doing, could have been new. I ordered my usual, chicken salad on a croissant, bowl of broccoli and cheddar. My wife had the soup and an Italian, which she couldn't eat because the bread would have ripped her mouth to shreds. My croissant was cold as ice and the chicken salad appeared different than normal. It also looked similar to cat food. Soup was consistent which I'm sure they don't actually make. My lettuce was severely brown on the edges and unfortunately we were super hungry this day and I didn't return it. Drinks were also not mixed properly. This is actually the first time we've had a bad experience at any location, with the exception of the dining room conditions. My intentions are to hopefully allow the managers to make improvements as needed. We shall see.