Panera Bread

4.2
2125 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Alabaster is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Panera Bread
100 S Colonial Drive, Alabaster, AL
35007, United States

Hours

Reviews

4.2
2,125 reviews
5 stars
1,122
4 stars
552
3 stars
240
2 stars
92
1 star
119

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported unsanitary conditions in the dining area and restrooms, with many describing the location as the dirtiest Panera they have visited.

Food Quality

While some customers enjoyed the food, others expressed disappointment with portion sizes and the quality of specific items, noting that the food did not meet the usual standards of Panera.

Service Experience

Customer service experiences varied widely; some praised friendly staff while others reported rude behavior and poor management, particularly during busy times.

Pricing Concerns

Several reviews mentioned that the prices were high relative to the portion sizes and quality of food received.
  • RG
    Robert Gardner
    Jan 16, 2026
    1.0
    Dining room was busy as usual and nasty as usual. Carpets are nasty and tables were not wiped off. The cashier unfortunately had no idea what she was doing, could have been new. I ordered my usual, chicken salad on a croissant, bowl of broccoli and cheddar. My wife had the soup and an Italian, which she couldn't eat because the bread would have ripped her mouth to shreds. My croissant was cold as ice and the chicken salad appeared different than normal. It also looked similar to cat food. Soup was consistent which I'm sure they don't actually make. My lettuce was severely brown on the edges and unfortunately we were super hungry this day and I didn't return it. Drinks were also not mixed properly. This is actually the first time we've had a bad experience at any location, with the exception of the dining room conditions. My intentions are to hopefully allow the managers to make improvements as needed. We shall see.
  • PL
    Pat Lebert
    Dec 24, 2025
    3.0
    Breakfast ok but got mine wrong.
  • AB
    Angelia Bowdre
    Dec 22, 2025
    3.0
    The food was tasty, and I’m glad I tried it! The portions were smaller than I expected, and the 3-pack dessert wasn’t quite as big as I imagined, but overall it was a nice experience. I’m hopeful they’ll keep improving and offer something even more satisfying in the future, but overall it was a nice experience. 🙌👍
  • KB
    Kyle Bowen
    Dec 21, 2025
    1.0
    This was our first time eating any Panera Bread. I was highly disappointed. The young lady who took our order was very polite, but everything went down from there. The dinning area and drink station were not clean. (I did not take a photo of the dinning area out of courtesy to other customers) The amount of food for the price was insulting. Needless to say we won't be having Panera Bread in the future.
  • VV
    Vee
    Oct 6, 2025
    5.0
    Okay, so I think he said his name was Luke, but there was an employee that was absolutely amazing today! It was something simple over a decaf coffee but he was so kind and funny that my whole Panera experience was wonderful. So if his name isn't Luke, to the guy who wore a blue flannel on 10/06, you made my day with that decaf coffee and your charming personality. To Panera, KEEP HIM.

Frequently Asked Questions About Panera Bread

Does Panera Bread in Alabaster accept reservations?

No, Panera Bread in Alabaster does not accept reservations.

What are the regular operating hours for Panera Bread in Alabaster?

Panera Bread is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sunday from 7:00 AM to 9:00 PM.