Panera Bread

4.2
2114 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Alabaster is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Panera Bread
100 S Colonial Drive, Alabaster, AL
35007, United States

Hours

Reviews

4.2
2,114 reviews
5 stars
1,119
4 stars
549
3 stars
237
2 stars
92
1 star
117

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported unsanitary conditions in the dining area and restrooms, with complaints about dirty floors and tables.

Food Quality

While many customers enjoyed the food, there were several complaints about the quality and freshness, including issues with cold or poorly prepared items.

Service Experience

Customer service experiences varied, with some praising friendly staff while others reported rude behavior and poor management.

Speed of Service

Many reviews highlighted fast service, although some customers experienced long wait times during busy periods.

Pricing Concerns

Several customers felt that the prices were high relative to the portion sizes and quality of food.
  • MW
    Mollie Waters
    Oct 14, 2025
    5.0
    Fast service Good food
  • VV
    Vee
    Oct 6, 2025
    5.0
    Okay, so I think he said his name was Luke, but there was an employee that was absolutely amazing today! It was something simple over a decaf coffee but he was so kind and funny that my whole Panera experience was wonderful. So if his name isn't Luke, to the guy who wore a blue flannel on 10/06, you made my day with that decaf coffee and your charming personality. To Panera, KEEP HIM.
  • CT
    Carter Thompson
    Sep 28, 2025
    5.0
    Excellent food as always great service.
  • SS
    Sara
    Sep 25, 2025
    3.0
    I stopped here on a road trip a couple of weeks ago and it is the most dirty Panera I've ever been in. There were all kinds of crumbs on the floor and the tables and booths desperately needed to be wiped down. If we hadn't been starving and desperate we would not have eaten here. The food tasted okay but based on how the dirty the dining area was, I would not want to know what the kitchen looked like. I don't live near where this Panera is located but even if I lived in the area, I would not go back.
  • TT
    Tammy Templeton
    Sep 6, 2025
    1.0
    It was the dirtiest Panera Bread I've ever visited. The front area was fine, but if I had known the condition of the rest of the place, I wouldn't have eaten there. When looking for a table the floors were strewn with crumbs, etc. I thought maybe it had simply been too busy for the employees to clean the dining area. However, after eating, I visited the ladies room. It was nasty!!! 🤮. The sign that stated that the bathroom was sanitized frequently was just absurd!!! I just hope the kitchen area was clean. Food poisoning is no joke. If I had visited the restroom first, there's no way I would have eaten there. Gross!!! 🤢

Frequently Asked Questions About Panera Bread

Does Panera Bread in Alabaster accept reservations?

No, Panera Bread in Alabaster does not accept reservations.

What are the regular operating hours for Panera Bread in Alabaster?

Panera Bread is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sunday from 7:00 AM to 9:00 PM.