Brand Certified
McDonald's
2.7(1783 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
205 S Colonial Dr, Alabaster, AL
35007, United States
Certified by McDonald's • Mar 01, 2026
(205) 621-2807
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
2.7
1,783 reviews
5 stars
381
4 stars
244
3 stars
262
2 stars
181
1 star
715
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported extremely long wait times, often exceeding 20-40 minutes for simple orders.
Food Quality
Many reviews highlighted issues with food being cold, incorrect, or poorly prepared, including burnt buns and stale items.
Cleanliness
The restaurant was frequently described as dirty, with unsanitary conditions in the dining area and restrooms.
Staff Attitude
Numerous customers noted rude and unprofessional behavior from staff, including lack of responsiveness and poor customer service.
Management Issues
Reviews indicated a lack of effective management, with complaints about disorganization, understaffing, and poor training.
- MTMeier Tracey1 day ago4.0Took a while but we came in with over 50 people, crazy lady came and was being a issue and she gave us free cookies as a apology.
- HMHeather MaciasFeb 21, 20263.0Service was very slow. And then waiting al that time the food was cold and the sweet tea wasnt sweet nor tasted like tea .
- CCConnie CrittendenJan 29, 20261.0I ordered a quarter pounder with bacon. The bun was completely burnt up. Not edible at all. I called to speak to a manager. No response at all.This Place is horrible. They act like their doing you a favor by cooking for you. The food is over cooked or under cooked.the staff is rude. Especially if you return something. They should all be fired and start with a new crew. Especially manager and cooks.
- DGDaniel GarciaJan 9, 20261.0who ever work afternoon shift for the past 3 months needs to go 3 times have I had to wait 20 minutes for a Damm order cold nuggets that put 10 pumps of sauce on the MC crispys pathetic group of people working
- GCGayle ConnorsJan 6, 20262.0Jan 6th 2025....female restroom absolutely disgusting it hasn't been cleaned in awhile. The floors were very slippery and nasty. Just the smell was nasty. The wall under the dryer is brown and disgusting as well. We received our food and it was barely warm and didn't taste like it should
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 205 S Colonial Dr, Alabaster, AL?
McDonald's is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday. On Fridays and Saturdays, it stays open until 1:00 AM.
What are the drive-through hours at this McDonald's location?
The drive-through is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until 1:00 AM on Fridays and Saturdays.
During what hours is delivery available from McDonald's at this location?
Delivery service is available from 5:00 AM to 10:40 PM Monday through Thursday and Sunday, and until 12:40 AM on Fridays and Saturdays.
What delivery services does McDonald's at 205 S Colonial Dr offer?
They offer curbside pickup, delivery including same-day, and no-contact delivery services.
How can I order food from this McDonald's?
You can order online at https://mcdonalds.order.online/business/-5579 or through the McDonald's app available on Apple and Android app stores.
What payment options are accepted at this McDonald's?
Payments accepted include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's have a drive-thru service?
Yes, this location has a drive-thru service available to customers.
What nearby places can I visit before or after dining at McDonald's on S Colonial Dr?
Nearby places include Alabaster Promenade shopping center, Panda Express for Asian cuisine, and LongHorn Steakhouse for steak and bar dining.
Where can I get coffee near McDonald's at 205 S Colonial Dr?
There are two Starbucks locations nearby where you can enjoy coffee and smoothies.
Are there any retail stores close to McDonald's for shopping convenience?
Yes, Target Alabaster, Best Buy, and HomeGoods are nearby for department store and electronics shopping needs.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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