McDonald's

2.7
1776 reviews
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Business Details

205 S Colonial Dr, Alabaster, AL
35007, United States
(205) 621-2807
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
205 S Colonial Dr, Alabaster, AL
35007, United States

Hours

Reviews

2.7
1,776 reviews
5 stars
379
4 stars
243
3 stars
261
2 stars
181
1 star
712

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers consistently reported extremely slow service, with many waiting over 30 minutes for their orders, often receiving incorrect or incomplete meals.

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty tables and bathrooms, contributing to a negative dining experience.

Staff Attitude

Many customers experienced rude and unprofessional behavior from staff, with reports of employees being inattentive and dismissive.

Management Issues

Frequent mentions of poor management practices, including lack of training and organization, were noted as significant contributors to the overall dissatisfaction.
  • DG
    Daniel Garcia
    3 days ago
    1.0
    who ever work afternoon shift for the past 3 months needs to go 3 times have I had to wait 20 minutes for a Damm order cold nuggets that put 10 pumps of sauce on the MC crispys pathetic group of people working
  • GC
    Gayle Connors
    6 days ago
    2.0
    Jan 6th 2025....female restroom absolutely disgusting it hasn't been cleaned in awhile. The floors were very slippery and nasty. Just the smell was nasty. The wall under the dryer is brown and disgusting as well. We received our food and it was barely warm and didn't taste like it should
  • CW
    Chris Williams
    Dec 16, 2025
    1.0
    The interior is filthy; dirty floors, unwiped tables, the bathroom should be condemned. This is firmly on ownership that doesn’t give a rip. Avoid this location.
  • TB
    tenley boozer
    Dec 13, 2025
    1.0
    There drive threw does not work so we went inside and it took 30 mins to get our food and they didn’t even give us a receipt and then the food was wrong and the drinks have no ice and then there was no toy and it smelled disgusting in there and the workers were rude and mean.terrible experience. get better
  • TC
    The Locksmith Company
    Dec 9, 2025
    1.0
    They were out of soft drinks somehow and after completely changing my order they managed to screw it up too.
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Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 205 S Colonial Dr, Alabaster, AL?

McDonald's is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday. On Fridays and Saturdays, it stays open until 1:00 AM.

What are the drive-through hours at this McDonald's location?

The drive-through is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until 1:00 AM on Fridays and Saturdays.