Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.1
1,116 reviews
5 stars
306
4 stars
223
3 stars
192
2 stars
99
1 star
296
What are people saying?
AI-generated from recent customer reviews
Food Quality
Numerous customers reported issues with food quality, including cold, greasy, and improperly cooked items.
Customer Service
Many reviews highlighted poor customer service, with staff being rude, dismissive, and unhelpful.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and floors.
Order Accuracy
Frequent complaints about incorrect orders and missing items were reported, indicating a lack of attention to detail.
- RNRobert NormanJan 1, 20261.0Filthy, terrible service, smells awful, nodoby knows what they're doing. I ordered 2 fries and two drinks and everything was messed up and needed to be redone several times.
- KMkatt millerDec 31, 20251.0They said they were out of ice , but they weren't, the lady at the drive thru had enough, icy and rude attitude to fill everyone's cups. I ordered on the app waited in a long line only for her to be rude. She would not fill my order ,I said I would take a regular coffee she refused me .told me chance my order and drive back round. I went to Jack's which was cheaper with better service . Never again to that McDonald's
- RRRom RotDec 22, 20251.0The young man working the window giving people their order needs to be fired. Rude and talks to people in a way he would not if he weren’t behind a window. Second window hands food to people. I won’t be back until he is fired. Seems like a violent person if he could get away with it.
- BBB BDec 21, 20251.0Food was cold or inedible. Hash browns were soaked in grease. So much that the were inedible and made a hold in the bag. 5 combos and all five sucked. The restaurant was trashed no telling what the kitchen looks like but it’s time for a health department inspection for sure.
- SMStealth MasterDec 17, 20251.0Parece que la gente aquí no quiere trabajar, te tratan mal, te entienden con malas caras, aveces ni te atienden, tienes que esperar mucho, y esa muchacha pelirroja es la mas pésima, parece que odia su trabajo, no entiendo porque ponen a trabajar a personas así, mejor cierren el negocio
Frequently Asked Questions About McDonald's
What are the regular business hours for McDonald's at 1493 1st Ave N, Alabaster, AL?
McDonald's in Alabaster is open daily from 5:00 AM to 11:00 PM.
What are the drive-thru hours for this McDonald's location?
The drive-thru is available every day from 5:00 AM to midnight.
What delivery services does McDonald's Alabaster offer?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Where can I order McDonald's food online for this location?
You can place orders online at https://mcdonalds.order.online/business/-5579 or use their app available on Apple and Android.
What payment options are accepted at McDonald's in Alabaster?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does McDonald's offer any rewards program?
Yes, the MyMcDonald's Rewards program lets you earn points for free food. More details at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.
Is there a McDonald's app available for mobile ordering and offers?
Yes, the McDonald's app offers mobile ordering, mobile offers, and more. Available on the Apple App Store and Google Play Store.
What nearby places can I visit before or after dining at McDonald's in Alabaster?
Nearby places include Princess Nails for beauty services, Foundry Thrift Store for shopping, and Shelby Motor Lodge for accommodations.
Are there other fast food options near McDonald's at 1493 1st Ave N?
Yes, Golden Fish and Chicken and New York Pizza & Pasta Alabaster are nearby alternative dining options.
If I need car services, are there automotive-related businesses near McDonald's?
Yes, nearby are Yourcarguykeith for automotive repair, Barbysdreamcar and Jacobsellscars as car dealers, and Ernest McCarty Ford for automotive sales.