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Jimmy John's

3.8
(294 reviews)
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Business Details

634 1st St N, Alabaster, AL
35007, United States
(205) 564-8228
https://locations.jimmyjohns.com/al/alabaster/sandwiches-3560.html

About

Sandwich Restaurant

Location

Jimmy John's
634 1st St N, Alabaster, AL
35007, United States

Hours

Reviews

3.8
294 reviews
5 stars
158
4 stars
48
3 stars
18
2 stars
20
1 star
50

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, although some reported issues with rude service and order mistakes.

Food Quality

While several reviews highlighted fresh ingredients and delicious sandwiches, others noted inconsistent quality, including spoiled vegetables and incorrect orders.

Delivery Issues

Numerous customers expressed frustration with slow delivery times and incorrect orders, indicating a need for improvement in this area.

Atmosphere and Cleanliness

The dining area was generally described as clean, but some customers mentioned long wait times and understaffing during busy periods.
  • SB
    Savanna Boyd
    Feb 5, 2026
    5.0
    Everytime I go in to this location, I have a wonderful experience. I usually go around lunchtime during the week and the staff is so friendly and the food is amazing! I 100% recommend
  • KC
    katelyn carter
    Feb 2, 2026
    5.0
    I went today for lunch and there were only two workers inside-- Derrick and Jerry. Both were super upbeat, courteous and quick with my order. They both had a great attitude as well. I understand sometimes being short handed would lead to negative attitudes but not these two. Very impressed. Highly recommend!
  • RD
    Robert Dees
    Dec 7, 2025
    5.0
    Always have great customer service and they make the sandwich all time.So if you guys want to go to a sandwich place, I recommend you go to this location right here
  • KR
    Kristen Rogers
    Nov 29, 2025
    1.0
    I placed an order online for pick up and got confirmation immediately. When I got to the store 30 minutes later it had not been made. They muttered some excuse to my husband that he couldn't hear and said it would take 5 minutes to make. So what was the purpose of ordering ahead of time? I used to love Jimmy John's for their speed but this missed the mark entirely.
  • JF
    Jan Fowler
    Oct 30, 2025
    5.0
    Great place
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Brand Certified Facts from Jimmy John's

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Certified March 01, 2026Yext Knowledge Graph
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