Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Alabaster, AL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.7
298 reviews
5 stars
149
4 stars
53
3 stars
20
2 stars
18
1 star
58
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service is inconsistent, with reports of rude staff and slow service, particularly in the drive-thru.
Order Accuracy
Many customers experienced issues with incorrect orders and missing items, leading to frustration.
Food Freshness
Several reviews noted that food items, especially donuts, were stale or not fresh, impacting overall satisfaction.
Cleanliness
The establishment is generally reported as clean, but some customers noted issues with the presentation of food and drinks.
Speed of Service
Customers frequently complained about long wait times, especially during busy hours, affecting their overall experience.
- AGAnastasia GillespieNov 13, 20255.0Love dunkin. But I paid 5 bucks for basically a cup of ice...couldn't put my straw in it..so small espresso with medium cup of ice...paid for 4 peices of bacon and got 1 and a half...gotta do better
- WDWill DavisOct 23, 20252.0Every time I use tap to pay(I only use that function here) my card gets stolen. It's a 50/50 on the customer service side and they usually mess up the order
- RRRachael ReeseSep 17, 20251.0Our food was burnt and I ordered a ham and cheese croissant and they gave me a little croissant. The boy said they can’t do just a big croissant with ham and cheese and that they had no cheese. But how in the world did I get a little ham croissant. Last time I went I got what I usually get (ham and cheese croissant with a hot chocolate) not only that the donuts we got were a day old. Also he messed up our order we ordered two sweet teas we only got one.
- ASAmber SteinAug 11, 20251.0The people that work there are so slow I mean how long does it take to make avocado toast, I’ve waited 15 to 20 minutes. They have no personality. I wouldn’t be surprised if they did something to the food. There was only 1 girl that was good and unfortunately I didn’t get her name. You definitely need to revamp fire most of the crew and hire people with personality!!
- TCTroy CraigAug 8, 20251.0Went in just know 5 mins stood there never approached by two managers setting talking 5 ft away 3 employee poor customer service, we just walked out by the way only guest in building
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Alabaster, AL?
Dunkin' Alabaster is open from 5:00 AM to 8:00 PM Monday through Friday, and from 6:00 AM to 8:00 PM on weekends.
Does Dunkin' in Alabaster offer delivery and pickup services?
Yes, Dunkin' offers both delivery and curbside pickup services for customer convenience.
What seasonal drinks are currently available at Dunkin' in Alabaster?
Try their new Cookie Butter Cloud Latte, along with the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, plus the new Berry Sangria Refresher for holiday cheer.
Can I order ahead using the Dunkin' app?
Yes, you can order ahead conveniently using the Dunkin’ mobile app available on both iOS and Android platforms for a fast grab-and-go experience.
Where is Dunkin' located in Alabaster, AL?
Dunkin' is located at 1114 1st St N, Suite 200, Alabaster, AL 35007, in the Shelby area.
Does Dunkin' in Alabaster offer drive-thru service?
Yes, this Dunkin' location has a drive-thru for quick and convenient service.
What types of meals does Dunkin' in Alabaster serve?
Dunkin' serves breakfast, lunch, and brunch options including coffee, espresso, breakfast sandwiches, and donuts.
Are there any coffee shops nearby Dunkin' in Alabaster?
Yes, nearby you can find another Dunkin Donuts and Jersey Mike's Subs, which offers sandwich options if you're looking for more variety around your coffee stop.
What medical facilities are located near Dunkin' in Alabaster?
Several medical facilities nearby include Alabama Oncology, Alabaster Dental Care, StoneCreek Dental Care, Shelby Cancer Care Center, Shelby Family Eye Care, and North Central Baptist Hospital.
Is there a place nearby Dunkin' in Alabaster to rent a car?
Yes, Enterprise Rent-A-Car is located nearby, making it convenient to pick up a rental vehicle before or after your visit to Dunkin'.