Dunkin'

3.7
301 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Alabaster, AL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1114 1st St N, Alabaster, AL
35007, United States

Hours

Reviews

3.7
301 reviews
5 stars
151
4 stars
53
3 stars
20
2 stars
18
1 star
59

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude or unhelpful staff, with several mentioning poor service experiences.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and missing items, leading to customer dissatisfaction.

Food Quality

Several customers complained about stale or poorly prepared food items, particularly donuts and breakfast sandwiches.

Wait Times

Customers frequently noted long wait times both in-store and at the drive-thru, impacting their overall experience.

Cleanliness and Atmosphere

Some reviews praised the cleanliness of the location and friendly staff, although this was inconsistent across experiences.
  • ND
    NoBody DoesGoogle
    Dec 29, 2025
    1.0
    The kids who work here are seriously so rude. They messed up my order and refused to give me a refund when or the missing coffee. When I emailed corporate they responded, asked for my receipt, and never wrote back. I have been back a couple times since then, but after how rude the young man and young lady were this morning, I won't be back.
  • WD
    Whitney Denise
    Dec 26, 2025
    5.0
    always get the meal deal seven dollars or less you get a croissant hashbrowns and a iced coffee or hot coffee….
  • AM
    Anastasia Myers
    Nov 13, 2025
    5.0
    Love dunkin. But I paid 5 bucks for basically a cup of ice...couldn't put my straw in it..so small espresso with medium cup of ice...paid for 4 peices of bacon and got 1 and a half...gotta do better
  • WD
    Will Davis
    Oct 23, 2025
    2.0
    Every time I use tap to pay(I only use that function here) my card gets stolen. It's a 50/50 on the customer service side and they usually mess up the order
  • RR
    Rachael Reese
    Sep 17, 2025
    1.0
    Our food was burnt and I ordered a ham and cheese croissant and they gave me a little croissant. The boy said they can’t do just a big croissant with ham and cheese and that they had no cheese. But how in the world did I get a little ham croissant. Last time I went I got what I usually get (ham and cheese croissant with a hot chocolate) not only that the donuts we got were a day old. Also he messed up our order we ordered two sweet teas we only got one.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Alabaster, AL?

Dunkin' Alabaster is open from 5:00 AM to 8:00 PM Monday through Friday, and from 6:00 AM to 8:00 PM on weekends.

Does Dunkin' in Alabaster offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services for customer convenience.