Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Alabaster, AL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Many customers reported rude or unhelpful staff, with several mentioning poor service experiences.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders and missing items, leading to customer dissatisfaction.
Food Quality
Several customers complained about stale or poorly prepared food items, particularly donuts and breakfast sandwiches.
Wait Times
Customers frequently noted long wait times both in-store and at the drive-thru, impacting their overall experience.
Cleanliness and Atmosphere
Some reviews praised the cleanliness of the location and friendly staff, although this was inconsistent across experiences.
ND
NoBody DoesGoogle
Dec 29, 2025
1.0
The kids who work here are seriously so rude. They messed up my order and refused to give me a refund when or the missing coffee. When I emailed corporate they responded, asked for my receipt, and never wrote back. I have been back a couple times since then, but after how rude the young man and young lady were this morning, I won't be back.
WD
Whitney Denise
Dec 26, 2025
5.0
always get the meal deal seven dollars or less you get a croissant hashbrowns and a iced coffee or hot coffee….
AM
Anastasia Myers
Nov 13, 2025
5.0
Love dunkin. But I paid 5 bucks for basically a cup of ice...couldn't put my straw in it..so small espresso with medium cup of ice...paid for 4 peices of bacon and got 1 and a half...gotta do better
WD
Will Davis
Oct 23, 2025
2.0
Every time I use tap to pay(I only use that function here) my card gets stolen. It's a 50/50 on the customer service side and they usually mess up the order
RR
Rachael Reese
Sep 17, 2025
1.0
Our food was burnt and I ordered a ham and cheese croissant and they gave me a little croissant. The boy said they can’t do just a big croissant with ham and cheese and that they had no cheese. But how in the world did I get a little ham croissant. Last time I went I got what I usually get (ham and cheese croissant with a hot chocolate) not only that the donuts we got were a day old. Also he messed up our order we ordered two sweet teas we only got one.
What are the operating hours of Dunkin' in Alabaster, AL?
Dunkin' Alabaster is open from 5:00 AM to 8:00 PM Monday through Friday, and from 6:00 AM to 8:00 PM on weekends.
Does Dunkin' in Alabaster offer delivery and pickup services?
Yes, Dunkin' offers both delivery and curbside pickup services for customer convenience.
What seasonal drinks are currently available at Dunkin' in Alabaster?
Try their new Cookie Butter Cloud Latte, along with the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, plus the new Berry Sangria Refresher for holiday cheer.
Can I order ahead using the Dunkin' app?
Yes, you can order ahead conveniently using the Dunkin’ mobile app available on both iOS and Android platforms for a fast grab-and-go experience.
Where is Dunkin' located in Alabaster, AL?
Dunkin' is located at 1114 1st St N, Suite 200, Alabaster, AL 35007, in the Shelby area.
Does Dunkin' in Alabaster offer drive-thru service?
Yes, this Dunkin' location has a drive-thru for quick and convenient service.
What types of meals does Dunkin' in Alabaster serve?
Dunkin' serves breakfast, lunch, and brunch options including coffee, espresso, breakfast sandwiches, and donuts.
Are there any coffee shops nearby Dunkin' in Alabaster?
Yes, nearby you can find another Dunkin Donuts and Jersey Mike's Subs, which offers sandwich options if you're looking for more variety around your coffee stop.
What medical facilities are located near Dunkin' in Alabaster?
Several medical facilities nearby include Alabama Oncology, Alabaster Dental Care, StoneCreek Dental Care, Shelby Cancer Care Center, Shelby Family Eye Care, and North Central Baptist Hospital.
Is there a place nearby Dunkin' in Alabaster to rent a car?
Yes, Enterprise Rent-A-Car is located nearby, making it convenient to pick up a rental vehicle before or after your visit to Dunkin'.