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Buffalo Wild Wings

4.0
(1614 reviews)

Business Details

840 Colonial Prommenade Parkway, Alabaster, AL
35007, United States
(205) 664-0040

About

Chicken Wings RestaurantSports BarRestaurant
There’s a Buffalo Wild Wings near you at 840 Colonial Prommenade Parkway, Alabaster, AL. We’re your local sports bar and restaurant serving award-winning Buffalo, boneless, and bone-in chicken wings with 26 signature sauces and dry rubs. Enjoy burgers, wraps, sandwiches, and shareables perfect for lunch, dinner, late-night bites, or game day. Order dine-in, takeout, curbside pickup, or delivery. Catering available for parties, corporate events, and celebrations. Stop by with family, friends, or co-workers to catch live sports on our many big screens, enjoy happy hour specials, or grab a cold beer with your wings.

Location

Buffalo Wild Wings
840 Colonial Prommenade Parkway, Alabaster, AL
35007, United States

Hours

Reviews

4.0
1,614 reviews
5 stars
804
4 stars
413
3 stars
170
2 stars
84
1 star
143

What are people saying?

AI-generated from recent customer reviews

Food Quality

Inconsistent food quality reported, with many customers receiving cold or poorly prepared dishes, particularly wings and fries.

Service Issues

Numerous complaints about poor service, including long wait times, inattentive staff, and incorrect orders.

Atmosphere

Mixed reviews on the atmosphere; some found it enjoyable for sports viewing, while others noted it was too loud or unwelcoming.

Management Concerns

Several reviews highlighted issues with management, including poor handling of customer complaints and unprofessional behavior.

Positive Experiences

Despite the negatives, some customers praised specific servers and enjoyed their meals, indicating that experiences can vary significantly.
  • BG
    Bo Gill
    Feb 11, 2026
    4.0
    2 for 19.00 specials are great...I think they make the best cheeseburger i've had in a while
  • KH
    Kaleb Hartwig
    Jan 25, 2026
    5.0
    I went here with 7 of my friends after an escape room and the reason we went was because I had never been before, I was a bit overwhelmed with the menu options but our server Ms Brooklyn was very nice and helped walk me through the different options, and even let me get a deal that was going on at the time. the food was pretty good, the Mac and cheese was delicious, but I wish the wings had a bit more sauce, but other than that is was a great time!
  • MM
    Mark Christian (MC)
    Jan 22, 2026
    5.0
    great place for a salad
  • DF
    Duke Frison
    Jan 9, 2026
    1.0
    This was a total disappointment. I ordered 2 combos which total included 40 wings and 2 large fries. I purposely placed this online order while sitting in the take-out area of the restaurant, in hopes of getting quality food. It didn't work. Food was not only cold, but dried out, which meant it sat under a heat lamp and died. But here's the kicker, I ordered lemon pepper wings. Whoever made my wings put plain wings in the box and then sprinkled lemon pepper across the top surface, because there was no lemon pepper spice underneath. This was just the worse, plus my order was placed around 3pm. There were two tables in the restaurant when I walked in who already had their food, so the place was pretty dead...and yet I get cold, hard, dry wings with only one side of the chicken having any seasoning. Just wrong on so many levels. Edit: I was given the opportunity to complete a 'Reach Out', but the form was not in the place where I was told.
  • PW
    Peyton Truett Watkins
    Dec 27, 2025
    1.0
    I don't typically write reviews on restaurants unless there is something worth mentioning. In this case, it was because our experience was terrible. Let me begin by saying that the only reason we came here was because we had giftcards. When we walked in, there was no hostess in sight. The atmosphere was unwelcoming and staff appeared miserable. When a hostess finally seated us, she never told us who our server would be (or that someone would be with us shortly). We came before the dinner rush, so the place was nearly empty. Several staff were walking around the whole time we were seated, but no one ever acknowledged us or took our drink order. We waited over 10 minutes and walked out. We won't be back.

Frequently Asked Questions About Buffalo Wild Wings

What type of food can I expect at Buffalo Wild Wings in Alabaster?

Buffalo Wild Wings in Alabaster offers award-winning Buffalo, New York-style wings with a choice of 26 sauces and seasonings.

What are the operating hours of Buffalo Wild Wings in Alabaster?

The restaurant is open from 11:00 AM to 10:00 PM Monday through Wednesday and Sunday, until 11:00 PM on Thursday, and until midnight on Friday and Saturday.

Brand Certified Facts from Buffalo Wild Wings

Buffalo Wild Wings partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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