Buffalo Wild Wings

4.0
1600 reviews
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Business Details

840 Colonial Prommenade Parkway, Alabaster, AL
35007, United States
(205) 664-0040
https://www.buffalowildwings.com/locations/us/al/alabaster/840-colonial-prommendade-parkway/sports-bar-494
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About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
840 Colonial Prommenade Parkway, Alabaster, AL
35007, United States

Hours

Reviews

4.0
1,600 reviews
5 stars
795
4 stars
411
3 stars
170
2 stars
83
1 star
141

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service were inconsistent, with some praising attentive staff while others reported poor service and rude behavior.

Food Quality

Food quality received mixed reviews; some enjoyed the flavors while others complained about cold, overcooked, or poorly prepared items.

Atmosphere

The restaurant's atmosphere was noted as lively and fun, but some found it too loud and uncomfortable.

Management Issues

Several reviews highlighted concerns about management's handling of customer complaints and situations, leading to negative experiences.

Value for Money

Customers appreciated the deals available, but some felt that the food did not justify the prices, especially with declining portion sizes.
  • AF
    Anthony Fendley
    2 days ago
    5.0
    service always great, the beer cheese chicken cheese steak is so delicious.
  • MA
    Malik Allan
    Nov 29, 2025
    5.0
    server was the best definitely recommend this location even when busy still stop by the table and took great care of us we definitely be back
  • TT
    Teakeyman
    Nov 15, 2025
    5.0
    If you’re looking for a fun night out with great food and even better deals, Buffalo Wild Wings in Alabaster absolutely delivers! We stopped in on BOGO night, and it was hands-down one of the best values around. The wings came out hot, fresh, and full of flavor—exactly what you want when you’re craving that classic BWW experience. I decided to try the Spicy Pickle Bloody Mary, and let me tell you… it packed a punch! A little too hot for me personally, but if you’re a heat lover, it might be right up your alley. Luckily, having Angry Orchard on tap was a perfect and refreshing bonus that hit the spot. The staff was friendly, attentive, and genuinely seemed to enjoy taking care of everyone. Even on a busy deal night, the service was excellent from start to finish. Overall, Buffalo Wild Wings in Alabaster deserves a shout-out for great food, great deals, and great people. Definitely worth the visit!
  • BH
    Blaine Hurt
    Oct 24, 2025
    5.0
    We go here often enough so I suppose it would only make sense to give a solid review. It's one place the kids never have an argument for.
  • AH
    Andrew Hashman
    Oct 10, 2025
    1.0
    Was overcharged for my families meal, the total bill was $82.16 but was charged $102.83, no tip was added to the receipt, we tipped $10 in cash. Returned to ask why I was overcharged, was told the GM (General Manager) wasn't there at the moment, they took my information, claimed it was a "disparity" and said the GM would be contacting me. Never received a phone call, will never eat at another Buffalo Wild Wings ever again.
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Frequently Asked Questions About Buffalo Wild Wings

What type of food can I expect at Buffalo Wild Wings in Alabaster?

Buffalo Wild Wings in Alabaster offers award-winning Buffalo, New York-style wings with a choice of 26 sauces and seasonings.

What are the operating hours of Buffalo Wild Wings in Alabaster?

The restaurant is open from 11:00 AM to 10:00 PM Monday through Wednesday and Sunday, until 11:00 PM on Thursday, and until midnight on Friday and Saturday.