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Arby's

3.8
(1012 reviews)
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Business Details

652 First St N, Alabaster, AL
35007, United States
(205) 664-1797
http://www.arbys.com/locations/us/al/alabaster/652-first-st-n/store-5567
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
652 First St N, Alabaster, AL
35007, United States

Hours

Reviews

3.8
1,012 reviews
5 stars
424
4 stars
267
3 stars
131
2 stars
57
1 star
133

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with many items being served cold, burnt, or improperly cooked.

Service Issues

Numerous reviews highlighted slow service, incorrect orders, and unresponsive staff, particularly during late hours.

Cleanliness

Several customers noted cleanliness issues in the dining area and restrooms, with some expressing concern over food handling practices.

Staff Attitude

While some employees were praised for their friendliness, many reviews mentioned rude or indifferent behavior from staff.

Operational Hours

Customers experienced frustration with the restaurant not adhering to posted hours, often finding it closed or unstaffed during operating times.
  • KL
    kaychoicelovejesus Jesus is Lord
    Feb 4, 2026
    1.0
    Purchase was not fresh today. Feb 4th/2026 @ 10:45am
  • LA
    Latasha Allen
    Jan 16, 2026
    3.0
    Not the best food some fresh and some a little older
  • BA
    Barry Alan
    Dec 8, 2025
    4.0
    Ordered the new steak bites. They were burnt on the outside, but otherwise good.
  • TM
    Tony Miller
    Dec 2, 2025
    2.0
    Steak bites were dry and tough
  • BB
    Bambi
    Oct 17, 2025
    5.0
    Standard Arby food menu. Always cold in there.
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Brand Certified Facts from Arby's

Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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