Arby's

4.2
654 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
105 South Colonial Dr, Alabaster, AL
35007, United States

Hours

Reviews

4.2
654 reviews
5 stars
344
4 stars
194
3 stars
74
2 stars
13
1 star
29

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently praised the friendly and helpful staff, although some reported instances of poor service and rudeness.

Food Quality

While many enjoyed the food, there were complaints about cold or unsatisfactory meals, and some items were unavailable.

Cleanliness

The restaurant was often noted for being clean and well-maintained, contributing positively to the dining experience.

Order Accuracy

Several reviews highlighted issues with order accuracy, including missing items and incorrect orders.
  • KY
    Kenneth Young
    Dec 24, 2025
    5.0
    The Alabaster, AL Arby's was great. The food was good, the service was excellent & the atmosphere was CLEAN. I shared my 2nd BOGO roast beef sandwich with 2 stray kitty cats hiding in the bushes outside. If you're ever in the area, they would probably appreciate a snack, a hug & possibly a forever home. 😻🙀 Have a Merry Christmas & be kind to one another.
  • TW
    Terri Willingham
    Dec 12, 2025
    5.0
    Amazing!!
  • CC
    Cyndi
    Nov 7, 2025
    1.0
    Pulled into the parking lot at 9:30 when they opened. 10 mins later still waiting on food. You should be prepared when you open. My food is cold that’s bs.
  • CW
    Clinton Whatley
    Nov 5, 2025
    5.0
    It had been awhile since we had ate at Arby’s we came about a month ago and went through the drive thru. The lady that took our order was very polite and helpful. When we pulled around to the window I’m not sure if it was the same lady or not but she was super super nice and helpful. The food was great, I just left there again went inside and got the same great service again. I thought I was at chick fil a. It’s nice to be able to go somewhere besides chick fil an and still get grade A service and attitude. Good think about Arby’s is they have a much bigger selection. So happy we choose to start going back and will continue to do so as long as the service remains remains great. Thanks Arby’s team
  • TG
    tracy lynn gill
    Oct 13, 2025
    5.0
    Was delicious