Location.com logo
Brand Certified

Arby's

4.2
(655 reviews)

Business Details

105 South Colonial Dr, Alabaster, AL
35007, United States
(205) 620-0011

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
105 South Colonial Dr, Alabaster, AL
35007, United States

Hours

Reviews

4.2
655 reviews
5 stars
344
4 stars
194
3 stars
74
2 stars
13
1 star
30

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently praised the friendly and helpful staff, with many noting excellent service experiences.

Food Quality

While many reviews highlighted good food, there were also complaints about cold or unsatisfactory meals, indicating inconsistency.

Cleanliness

The restaurant was often described as clean and well-maintained, contributing positively to the dining experience.

Order Accuracy

Several customers reported issues with order accuracy, including missing items and incorrect orders.

Customer Experience

Mixed reviews on customer experience, with some praising the atmosphere and others mentioning rude staff or poor service.
  • JR
    Jared Rust
    Jan 22, 2026
    1.0
    Ask to swap out the peach cobbler for another side, on my meat and 3 meal. They wouldn't. That's bad business.
  • KY
    Kenneth Young
    Dec 24, 2025
    5.0
    The Alabaster, AL Arby's was great. The food was good, the service was excellent & the atmosphere was CLEAN. I shared my 2nd BOGO roast beef sandwich with 2 stray kitty cats hiding in the bushes outside. If you're ever in the area, they would probably appreciate a snack, a hug & possibly a forever home. 😻🙀 Have a Merry Christmas & be kind to one another.
  • TW
    Terri Willingham
    Dec 12, 2025
    5.0
    Amazing!!
  • CC
    Cyndi
    Nov 7, 2025
    1.0
    Pulled into the parking lot at 9:30 when they opened. 10 mins later still waiting on food. You should be prepared when you open. My food is cold that’s bs.
  • CW
    Clinton Whatley
    Nov 5, 2025
    5.0
    It had been awhile since we had ate at Arby’s we came about a month ago and went through the drive thru. The lady that took our order was very polite and helpful. When we pulled around to the window I’m not sure if it was the same lady or not but she was super super nice and helpful. The food was great, I just left there again went inside and got the same great service again. I thought I was at chick fil a. It’s nice to be able to go somewhere besides chick fil an and still get grade A service and attitude. Good think about Arby’s is they have a much bigger selection. So happy we choose to start going back and will continue to do so as long as the service remains remains great. Thanks Arby’s team

Brand Certified Facts from Arby's

Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others