Wendy's

3.2
1484 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
675 W. Parks Hwy, Wasilla, AK
99654, United States

Hours

Reviews

3.2
1,484 reviews
5 stars
426
4 stars
337
3 stars
224
2 stars
132
1 star
365

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times, often exceeding 30 minutes, especially in the drive-thru.

Order Accuracy

Many reviews highlighted frequent issues with incorrect orders, with customers receiving wrong items or incomplete orders.

Staff Attitude

Numerous customers experienced rude or unprofessional behavior from staff, contributing to a negative dining experience.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty floors and unkempt dining areas.

Product Availability

Customers frequently noted that the restaurant was out of various menu items, including sauces and specific food items.
  • HP
    Hannah Poster
    Nov 16, 2025
    1.0
    Store is very slow. They never greet you in a timely manner. Takes forever for food and comes out cold. Customer service is extremely lacking here.
  • SS
    shaymonster5669
    Nov 13, 2025
    1.0
    I waited in the drive thru for 30 minutes. No exaggeration. I thought I could run through real fast on the way to an appointment. There were only 2 people ahead of me. People behind me were trying to get cars behind them to back up. I didn't rate the food, I drove off without waiting.
  • RM
    renea mcallister
    Nov 10, 2025
    3.0
    they were out of several basic ingredients including chocolate frosty
  • JC
    Jackie Clark
    Nov 4, 2025
    2.0
    I went through the drive thru. They were out of croissants, so I asked to substitute with an English Muffin. I placed another combo order, plus an Ala carte Sausage Breakfast Burrito. They did not seem to understand the order, so I repeated it. I ended up repeating it three times. At the window the girl was giving me 3 soda's. I told her I ordered 2 combo's and an Ala carte breakfast burrito. The girl said, that's okay, I'll give it to you. I already had a very bad morning, so I just left, I paid for it, so would just take it. Got home, there was one sausage burrito, one English Muffin with ONLY egg, and one English Muffin with sausage and Swiss sauce. My husband was very disappointed.
  • AH
    Art Hoffman
    Nov 2, 2025
    1.0
    Ok, I try to support Wendy’s in Wasilla! At the begging of the week they were out of BACON??? Middle of the week, still out of BACON AND NO KETCHUP?!?!?! Sunday, today, they only have the items, of the entire restaurant, #1,#4 & #6 and still no BACON AND KETCHUP!!! PATHETIC MANAGEMENT AND WILL GIVE UP ON THE BACONATOR!!!

Frequently Asked Questions About Wendy's

Is Wasilla #3 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.