Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.
Customers generally enjoyed the burgers and sides, with specific praise for the smash fries and various burger options, though some noted inconsistency in taste and preparation.
Service Issues
Several reviews highlighted poor customer service experiences, including inattentive staff, order mistakes, and negative attitudes from employees.
Cleanliness
The cleanliness of the restaurant was frequently criticized, with reports of dirty tables and unsanitary conditions in the dining area.
Atmosphere
The restaurant's atmosphere received mixed reviews, with some enjoying the scenic views and ambiance, while others found it loud and chaotic.
Pricing Concerns
Some customers felt that the prices were high relative to the portion sizes and quality of food received.
RR
Rosey
5 days ago
4.0
Fries could be better if skin left on.
TW
Tim Warner
Dec 24, 2025
4.0
Great burger and well priced
ER
Evgeny Ranauneut
Dec 12, 2025
5.0
Great job 👏
NB
Nick B
Oct 23, 2025
5.0
🔥🔥🔥🔥
AA
AJ
Oct 14, 2025
5.0
I went there twice in a week while visiting the area. Both times were great. Good food and friendly cashier. Got a military discount with my ID. The smash fries with rosemary are wonderful!
Smashburger serves handcrafted comfort foods including smashed-to-order burgers, handspun Haagen-Dazs milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients.
What are the opening hours for dine-in at Smashburger in Wasilla?
Smashburger in Wasilla is open Monday to Thursday and Sunday from 10:30 AM to 9:00 PM, and Friday to Saturday from 10:30 AM to 10:00 PM.
Does Smashburger offer delivery service?
Yes, Smashburger offers delivery service with hours Monday to Thursday and Sunday from 10:00 AM to 8:30 PM, and Friday to Saturday from 11:00 AM to 9:30 PM.
Can I order Smashburger food in advance?
Yes, Smashburger has order and pay ahead options through their app and website for quick pickup.
Is Smashburger wheelchair accessible?
Yes, Smashburger has wheelchair accessible entrance, parking, seating, and restrooms to accommodate guests with disabilities.
Does Smashburger have options for vegetarian and children’s menu?
Yes, Smashburger serves vegetarian options and has a children's menu available.
What payment methods does Smashburger accept?
Smashburger accepts credit cards, debit cards, and mobile NFC payments. Cash is not required.
What are some nearby restaurants where I can find more dining options?
Nearby restaurants include Papa Johns Pizza, Jersey Mike's Subs, Panda Express, and Raising Cane's Chicken Fingers, providing a variety of pizza, sandwiches, Chinese, and American food options.
If I visit Charter College nearby, is Smashburger a convenient place to grab a meal?
Yes, Smashburger is located near Charter College, making it a convenient spot for students and staff to enjoy handcrafted burgers and shakes before or after classes.
Are there any nearby places for pet supplies close to Smashburger?
Pet Zoo, a pet store and service provider, is nearby Smashburger, so you can easily combine a visit for pet needs with a meal at the restaurant.