Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,674 reviews
5 stars
547
4 stars
404
3 stars
357
2 stars
143
1 star
223
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported slow service, especially during peak hours, with long wait times for both drive-thru and curbside orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poor attention to detail from staff.
Cleanliness
Numerous customers expressed concerns about the cleanliness of the restaurant, including dirty tables, floors, and restrooms.
Customer Service
While some reviews praised the friendliness of the staff, others reported rude interactions and a lack of attentiveness.
Food Quality
Feedback on food quality was mixed, with some customers enjoying their meals while others complained about cold or poorly prepared food.
- LJLincoln Just1 day ago1.0Took almost 30 minutes for a mc crispy and a medium fry. Fries had no salt on them and where cold. Also the mobile app would not work for this restaurant. Save your money and time and go some where better.
- JSJames SchiffianoNov 6, 20255.0One word “the scene” it was breathtaking! I want you to close your eyes with me for a minute. Imagine this your driving through the amazing scenic backroads of the great state of Alaska and then as you look over the whole state from atop the “mowtininillaskha” and then you realize something… your hungry so you know what to do you go to McDonald’s right next to you it’s beautiful a wonderful experienced overall… it made me cry/diareha
- SSSilverOct 30, 20251.0Very slow. I ordered a curbside order about 30 minutes in advance, and got a we’re preparing your order when I pulled into the parking lot. Then ended up waiting another 20 - 30 minutes. I was going to go inside and ask, but service isn’t the greatest
- DBDebra BennettOct 29, 20254.0Overall good experience. A bit slow. But to be expected due to the high volume of customers. When I asked for a collectors bucket I was told I have to buy a kids meal. Not just a bucket. Which I find this odd since I just picked up a bucket at a different location. If the company is gonna put limits on things, they really should imply them to all locations. Or post a sign.
- RDRylee DrakeOct 28, 20252.0We had an extremely unpleasant time at this McDonald’s location we were asking about the mcflurries and if they were out of stock, we start getting into small talk with one of the crew members then we were rudely interrupted by I believe the manager, Destiny and she yells at the worker telling her to get back to work but getting to know your customers is just as important as the food when your working a customer service job it made us feel very uncomfortable and uncomfortable.
Frequently Asked Questions About McDonald's
What are the regular operating hours for this McDonald's location in Wasilla?
This McDonald's in Wasilla is open from 3:00 AM to 10:00 PM Monday through Thursday, and from 6:00 AM to 11:00 PM Friday through Sunday.
When is the drive-through service available at this McDonald's?
The drive-through is available daily from 6:00 AM to 11:00 PM.
What delivery options does this McDonald's offer and what are the delivery hours?
Delivery is available every day from 7:00 AM to 10:00 PM, and curbside pickup is also offered as a service.
How can I order McDonald's for delivery or pickup from this location?
You can order through the McDonald's App available on iOS and Android, or via their delivery website at https://mcdonalds.order.online/business/-5579.
What payment methods are accepted at this McDonald's?
This location accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's location offer free WiFi and other modern services?
Yes, it offers free WiFi, drive-thru service, gift cards, McDelivery, mobile offers, and mobile ordering.
What is the price range at this McDonald's in Wasilla?
The price range is affordable, classified as 'ONE' indicating budget-friendly options.
What are some nearby food establishments to this McDonald's?
Nearby food spots include another McDonald's, Dairy Queen Grill & Chill, Pizza Hut, and KFC. Customers may enjoy a variety of fast-food and dining choices around this location.
Are there any local attractions near this McDonald's where customers can visit before or after their meal?
Yes, Hatcher Pass is nearby, offering outdoor opportunities such as mountain and park activities, perfect for a visit before or after dining.
What nearby services can customers access while visiting this McDonald's?
Customers can find automotive services like Meineke Car Care Center and Midas, banking at First National Bank Alaska Wasilla, and even health services such as Dr. Ben Kolean's dental office nearby.