Customers generally enjoyed the food, particularly the blizzards and onion rings, but some reported issues with order accuracy and food temperature.
Service Speed
Many reviews highlighted slow service, especially during busy times, with some customers experiencing long wait times in the drive-thru.
Staff Friendliness
While some customers praised the friendly and helpful staff, others reported rude behavior from certain employees, indicating inconsistency in customer service.
Cleanliness
The establishment was noted for being clean by several customers, although there were complaints about unsanitary conditions from a few.
Management Issues
Several reviews pointed out poor management practices, including staff shortages and lack of accountability for mistakes.
MA
Ms. Ahunaz
Nov 10, 2025
5.0
Had a soda and a small fudge sundae!!
CR
Chris Rigel
Oct 24, 2025
4.0
The building is older and tan down a bit the service was slow and not very friendly!!! The food was what you would be expecting from a fast food place but very pricey for what I ordered
SW
Scott W
Oct 23, 2025
5.0
Food was great and the blizzards are amazing as always. Service was great during ordering and afterwords. I believe that they needed one front counter person to tend to the costumers as they arrived. When they make a blizzard aren't they supposed to turn it upside down in front of the customer? I remember that from the 80's when they had a few restaurants around Alaska. I don't believe that anyone should get in trouble. Just added awareness to the store for when customers arrive and are standing in line awaiting a crew member to greet them. I personally didn't have to wait for a long time for food or service.
AM
Aedan Messick
Oct 19, 2025
5.0
The DQ in Wasilla is Clean, Fast and respectful! They have great employees, and a really good priced menu! Recommend!
BP
BLAKE PARKER
Oct 17, 2025
4.0
First we ordered then we waited in line and saw an elegant eagle flying over head then we watched the car in front of us get there food and that got me exited finally we got our up to the window got our buzzards and had a exemplary day
What are the operating hours of Dairy Queen Grill & Chill in Wasilla?
It is open every day from 10:30 AM to 10:30 PM.
Is there a drive-thru service available at Dairy Queen Grill & Chill?
Yes, Dairy Queen Grill & Chill offers a drive-thru service for convenient ordering.
Does Dairy Queen Grill & Chill in Wasilla accommodate families with young children?
Yes, the location is family-friendly with booster seats, high chairs, and a kid-friendly menu.
Can I order Dairy Queen Grill & Chill menu items online for pickup?
Yes, you can place online pickup orders through their official website.
Does this Dairy Queen location provide free WiFi to customers?
Yes, free WiFi is available at Dairy Queen Grill & Chill in Wasilla.
Is Dairy Queen Grill & Chill wheelchair accessible?
Yes, the store is wheelchair accessible to accommodate all customers.
Which popular fast food restaurants are located near Dairy Queen Grill & Chill in Wasilla?
Nearby fast food restaurants include McDonald's and KFC, making the area a convenient spot for quick dining options.
Are there any recreational or outdoor attractions near Dairy Queen Grill & Chill for visitors to enjoy?
Yes, Hatcher Pass is nearby, offering outdoor activities like hiking and sightseeing that customers might explore before or after visiting Dairy Queen.
What local services and shops can customers visit near Dairy Queen Grill & Chill?
Nearby services and shops include the First National Bank Alaska Wasilla, Genesis Barbershop, The Coffee Corner cafe, and The Boardwalk Shop for gifts, providing convenient stops for customers around the Dairy Queen location.