Dairy Queen Grill & Chill

3.5
887 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
777 E Parks Highway, Wasilla, AK
99654-8104, United States

Hours

Reviews

3.5
887 reviews
5 stars
327
4 stars
201
3 stars
141
2 stars
61
1 star
157

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, particularly the blizzards and onion rings, but some reported issues with order accuracy and food temperature.

Service Speed

Many reviews highlighted slow service, especially during busy times, with some customers experiencing long wait times in the drive-thru.

Staff Friendliness

While some customers praised the friendly and helpful staff, others reported rude behavior from certain employees, indicating inconsistency in customer service.

Cleanliness

The establishment was noted for being clean by several customers, although there were complaints about unsanitary conditions from a few.

Management Issues

Several reviews pointed out poor management practices, including staff shortages and lack of accountability for mistakes.
  • MA
    Ms. Ahunaz
    Nov 10, 2025
    5.0
    Had a soda and a small fudge sundae!!
  • CR
    Chris Rigel
    Oct 24, 2025
    4.0
    The building is older and tan down a bit the service was slow and not very friendly!!! The food was what you would be expecting from a fast food place but very pricey for what I ordered
  • SW
    Scott W
    Oct 23, 2025
    5.0
    Food was great and the blizzards are amazing as always. Service was great during ordering and afterwords. I believe that they needed one front counter person to tend to the costumers as they arrived. When they make a blizzard aren't they supposed to turn it upside down in front of the customer? I remember that from the 80's when they had a few restaurants around Alaska. I don't believe that anyone should get in trouble. Just added awareness to the store for when customers arrive and are standing in line awaiting a crew member to greet them. I personally didn't have to wait for a long time for food or service.
  • AM
    Aedan Messick
    Oct 19, 2025
    5.0
    The DQ in Wasilla is Clean, Fast and respectful! They have great employees, and a really good priced menu! Recommend!
  • BP
    BLAKE PARKER
    Oct 17, 2025
    4.0
    First we ordered then we waited in line and saw an elegant eagle flying over head then we watched the car in front of us get there food and that got me exited finally we got our up to the window got our buzzards and had a exemplary day

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill in Wasilla offer?

Dairy Queen Grill & Chill serves soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, Chicken Strip Baskets, and DQ cakes.

What are the operating hours of Dairy Queen Grill & Chill in Wasilla?

It is open every day from 10:30 AM to 10:30 PM.