Service Issues
Customers frequently reported slow service, incorrect orders, and rude staff, particularly in the drive-thru.
Food Quality
Mixed reviews on food quality; some found it fresh and tasty, while others complained about cold, stale, or poorly prepared items.
Cleanliness
Several customers noted cleanliness issues in the dining area and unpleasant odors, impacting their dining experience.
Positive Staff Interactions
Despite service issues, some customers praised individual staff members for their friendliness and helpfulness.
Pricing Concerns
Many customers felt that prices were high relative to portion sizes and food quality.