Wendy's

3.4
721 reviews

About

Fast Food Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
400 W Glacier View Ave, Palmer, AK
99645, United States

Hours

Reviews

3.4
721 reviews
5 stars
226
4 stars
171
3 stars
120
2 stars
60
1 star
144

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely slow service, with many waiting over 30 minutes for their orders.

Staff Behavior

Feedback indicated that staff were often rude or unprofessional, contributing to a negative customer experience.

Food Quality

While some customers enjoyed the food, many reported receiving cold or incorrect orders, leading to dissatisfaction.

Cleanliness

Multiple reviews highlighted dirty dining areas and unsanitary conditions, including sticky floors and unclean tables.

Management Issues

Several customers noted poor management and organization, leading to frequent stock shortages and chaotic service.
  • JM
    Josh Murphy
    Nov 13, 2025
    1.0
    If you don’t have anywhere to be and want to sit around all day this is the place for you! Waited to take my order for almost 10 minutes and then proceeded to take another 15 to get my food. Absolutely ridiculous. The staff is super slow and told me that there were multiple items on the menu that they couldn’t serve. Came in here on a cold day wanting chili and was told it wasn’t available. I will not be coming back here.
  • CC
    Casey Cooper
    Nov 13, 2025
    1.0
    3rd time is the charm. After going to Palmer location the last 3 times I have not left with all the food I’ve paid for. Or with cold fries. New workers need to be trained better. If you go to Palmer Wendy’s you’ll wait in line for 20 min and not get what you paid for.
  • SN
    Sarah Nelson
    Nov 12, 2025
    1.0
    Waited 15 minutes for our food today.. both orders were wrong and half the food was cold.
  • CA
    Carol Ann
    Nov 11, 2025
    5.0
    This was the best Wendy' s food ever! Seriously, they had just opened it was fresh & they had all of the toppings spread out properly! It was perfect!
  • AL
    Alana Maree Link
    Nov 1, 2025
    5.0
    Everything was perfect this time round

Frequently Asked Questions About Wendy's

Is 400 W Glacier View Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.