Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported frequent issues with incorrect orders and missing items.
Service Speed
Customers consistently noted slow service times, especially in the drive-thru.
Cleanliness
The cleanliness of the restaurant, particularly the restrooms, received significant criticism.
Customer Service
Mixed reviews on customer service, with some praising friendly staff while others reported rude interactions.
Food Quality
Food quality was often described as inconsistent, with complaints about cold or poorly prepared items.
SS
Stacie Scott
Oct 29, 2025
4.0
I didn't order anything special but waited a bit long for meal.
RS
Rain Sing
Oct 17, 2025
1.0
Nolan the manager was not helpful when I had a mobile order and they couldn't find it and to make the problem worse the lobby was closed for construction
BR
Bob Rieth
Sep 30, 2025
2.0
Service is good. Food, not so much. Messed up orders and 1/2 full fries and drinks. Don't recommend it
SP
Sean Patrick
Sep 29, 2025
5.0
I actually got to the drive thru before they had opened for the day, and they still took my order. It's good breakfast, I got 2 Egg McMuffins and a coffee. No complaints at all.
BB
Brenda Barfield
Sep 19, 2025
1.0
The service at the drive thru was horrible. The guy told me to stop yelling in his ear! I said excuse me? I asked for the manager and made a formal complaint. Worst McDonald's in Alaska!