Brand Certified
Dairy Queen Grill & Chill
3.6(716 reviews)
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Business Details
401 W Evergreen Ave, Palmer, AK
99645-6956, United States
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
(907) 746-1999
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
https://www.dairyqueen.com/
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
About
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Hours
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
3.6
716 reviews
5 stars
287
4 stars
165
3 stars
102
2 stars
50
1 star
112
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, incorrect orders, and poor customer service, indicating a lack of management and training.
Cleanliness
Multiple reviews highlighted unsanitary conditions in the restaurant and restrooms, with complaints about dirty tables and overflowing trash bins.
Food Quality
While some customers enjoyed the food and ice cream, many others received cold or incorrect orders, leading to dissatisfaction.
Equipment Problems
The ice cream machine was often reported as out of service, affecting the availability of popular menu items.
- LLLaurie Lincoln5 days ago1.0Waited inside for an ice cream cone 25 minutes. Didnt get it and nobody knew how to do refund. The rest of the customers this day were having similar to worse experiences. Last time for me. The place is also not real clean
- DJD JonesFeb 24, 20265.0Last of the good ones.
- SZSamantha ZFeb 22, 20261.0We've tried this DQ twice in the last month- the first time to treat our kids- and both the playground and ice cream machines were out of order. Tonight, the card reader wasn't working in the drive thru, so they told us we'd have to come inside. Both times, it was just a few teenage boys working- which isnt a problem in and of itself...but when the restaurant is never running smoothly... where are the managers/owner?
- BPBen ParkerFeb 18, 20261.0I'm actually LACTOSE intolerant. YEAH
- LLLiamFeb 2, 20261.0Always out of something and they haven’t had ice cream every single time I’ve tried over the span of a month because their machine has been broken literally every time
Frequently Asked Questions About Dairy Queen Grill & Chill
Where is Dairy Queen Grill & Chill located?
Dairy Queen Grill & Chill is located at 401 W Evergreen Ave, Palmer, AK 99645-6956, USA.
What are the opening hours of Dairy Queen Grill & Chill?
The restaurant is open daily from 10:30 AM to 10:30 PM.
What type of food and treats does Dairy Queen Grill & Chill offer?
They specialize in soft-serve ice cream, Blizzard® Treats, shakes & malts, Grillburgers®, chicken strip baskets, and DQCakes.com ice cream cakes.
Does Dairy Queen Grill & Chill provide family-friendly facilities?
Yes, the location offers booster seats, high chairs, is wheelchair accessible, has restrooms, and is family-friendly and good for kids.
Can I order food online for pickup at Dairy Queen Grill & Chill?
Yes, you can place an order online for pickup through their website at https://www.dairyqueen.com/en-us/order/pickup/n/41935/.
Is there a drive-thru available at Dairy Queen Grill & Chill?
Yes, there is a drive-thru service available at this location.
How can I get exclusive deals from Dairy Queen Grill & Chill?
You can download their app for exclusive deals at https://www.dairyqueen.com/app.
What nearby places can I visit after enjoying a meal at Dairy Queen Grill & Chill?
After your visit, you might check out nearby attractions like Wishbone Lake, or grab a coffee at Purple Moose Espresso.
Are there any nearby public service locations around Dairy Queen Grill & Chill?
Yes, nearby are places such as the First National Bank Alaska Palmer Branch, Palmer Chiropractic Clinic, and Palmer Vision Clinic for various services.
Where can I find fuel or convenience stores near Dairy Queen Grill & Chill?
Chevron gas station is located nearby for fuel and convenience needs.
Brand Certified Facts from Dairy Queen Grill & Chill
This information is certified by Dairy Queen Grill & Chill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
- Phone number
- Official website
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