Dairy Queen Grill & Chill

3.7
702 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
401 W Evergreen Ave, Palmer, AK
99645-6956, United States

Hours

Reviews

3.7
702 reviews
5 stars
283
4 stars
165
3 stars
102
2 stars
50
1 star
102

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food and ice cream, with many praising the blizzards and burgers, though some reported issues with cold or poorly prepared items.

Service Issues

Numerous reviews highlighted slow service, rude staff, and problems with order accuracy, leading to a negative customer experience.

Cleanliness Concerns

Several customers noted unsanitary conditions in the dining area and bathrooms, which detracted from their overall experience.

Management Problems

Feedback indicated poor management practices, including staff shortages and inadequate training, contributing to service delays and customer dissatisfaction.

Positive Experiences

Despite the issues, some customers reported positive experiences with friendly staff and enjoyable visits, indicating potential for improvement.
  • JJ
    Jenna
    Oct 27, 2025
    5.0
    I like dq it has good food and ice cream and play place is a 10/10 and it has the best music
  • A3
    Allen Christiansen 3
    Oct 22, 2025
    5.0
    The service and food was amazing
  • TB
    Tyson Barber
    Oct 22, 2025
    5.0
    Good place. Great place to hang out with friends.
  • AV
    Aubrey Vongthalangsy
    Sep 30, 2025
    5.0
    I love coming here it’s a 10/10 and I’ve been here a bunch and it has great service and food😁
  • AD
    Alaska Dan
    Sep 26, 2025
    2.0
    Very expensive for small amount of ice cream, regular price 5.29 or 5.39 for this small amount of ice cream. This is their medium sundae, looks more like a small. I used my app and paid 2.99 plus tax 3.08. I would not pay full price for this carmel sundae. The girl was taking out trash when I got there and she just left this mess in the parking lot.

Frequently Asked Questions About Dairy Queen Grill & Chill

Where is Dairy Queen Grill & Chill located?

Dairy Queen Grill & Chill is located at 401 W Evergreen Ave, Palmer, AK 99645-6956, USA.

What are the opening hours of Dairy Queen Grill & Chill?

The restaurant is open daily from 10:30 AM to 10:30 PM.