Located inside The Landing Hotel in Ketchikan, Alaska, The Diner at The Landing is a local favorite for hearty breakfast and lunch in Ketchikan. The menu features classic comfort food—from fluffy pancakes and omelets to fresh salads, sandwiches, and burgers—served in a welcoming, casual setting. With generous portions, friendly service, and a convenient location near the Ketchikan airport and ferry terminal, it’s the perfect stop to fuel up before exploring Southeast Alaska.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.