Safeway

Reviews

• AS

  Alexander Sanchez-Ramos

  2 days ago
  1.0
  Emplee Michel at the Kenai Safeway. Informed me that there was 5mins till closing. I asked him if he can help speed check-out while I grab water. While on the way back to check out. He closed the register early for the night. I work during the shopping hours. Day off isn't for 3 days. And my house was flooded with water. Forced to stay at hotel for the night. He was very rude and not helpful. On top of it wouldn't give me my water bottle in cart
• FF

  fiacolet

  Feb 16, 2026
  1.0
  I came into Safeway because I was very sick and needed a prescription (I don’t have anyone to do this for me). I choose to buy a few food items on my way out. The customer in front of me in the checkout line contested a $2 overcharge on a bundle of bananas. The cashier called for help and it took 10 minutes for an available staff person to assist. Meanwhile, I was too sick to be standing for so unexpectedly long, so my knees buckled and I crashed onto the floor, hurting myself. Manager spent a few minutes getting nowhere with the inconsiderate customers in front of me. After catching my breath, I was able to stand again (extremely dizzy and disoriented), the line had backed up halfway to the back of the store, all because of a $2 banana price discrepancy. All I received from the staff (manager, cashier, and other attendants) was an attitude… no apology or anything even remotely close to any sympathy, just a “bad business as usual” response. This total disregard for safety and desire to skimp costs by reducing staff is outrageous (all while prices keep increasing much faster than inflation). It’s not the first time that understaffing and poor customer service has been a problem, but now it is becoming a physical danger and this cannot be tolerated. If I were the manager and an ill customer passed out because he was trapped by an overcrowded line stopped for 15 minutes, I would have done something. Instead, the manager was completely dismissive.
• AB

  Allen Braithwaite

  Feb 11, 2026
  1.0
  This store is convenient, but I only shop there when absolutely necessary. Employees are the saddest and most unfriendly group of people I’ve had to deal with.
• CG

  Cory Gifford

  Nov 24, 2025
  5.0
  Do you like food? Then this place is for you.
• JS

  Joann Seitz

  Nov 19, 2025
  5.0
  When I go to Safeway in Kenai or Soldotna I noticed the managers are very pleasant and kind and respectful. Soon as you go down to Homer complete opposite rude disrespectful uncooperative. Will the managers are jerks all of your store director mostly he's rude is condescending. The atmosphere in Homer is ice cold. No one down there is friendly they're all rude, disrespectful you have a few managers down there that look down on people that are on food stamps. That's just my opinion.

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