Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
888 reviews
5 stars
247
4 stars
208
3 stars
205
2 stars
77
1 star
151
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Numerous customers reported issues with incorrect orders, missing items, and poor attention to special requests.
Service Speed
Many reviews highlighted long wait times for food, both in-store and for mobile orders, with some customers expressing frustration over delays.
Food Quality
Several customers complained about cold or burnt food, with some expressing dissatisfaction with the overall quality of the meals.
Staff Attitude
While some customers praised friendly staff, others reported rude or dismissive behavior from employees, particularly in handling complaints.
Cleanliness
Mixed feedback on cleanliness, with some noting a clean environment while others pointed out dirty areas and unsanitary conditions.
- MAMichael AchesonDec 22, 20255.0Great team at this McDonalds 💪🏻😺
- MAMusa AykanDec 22, 20255.0Such a wonderful place
- JBJoanna BrownDec 17, 20252.0Multiple times the food tastes burnt the condiments are nil to none on burgers and when you have kiddos with high needs and sensory issues with taste and smell. Presentation of meal is everything.
- TLTara LynnDec 7, 20251.0This is the absolute worst McDonald's in the world. Disgusting food, burnt,cold, how?? manager is incompetent and dismissive when they screw up your order. I'd rather eat the dead squirrel in my backyard. Unacceptable especially when we are the 1st customer of the day. Will be notifying corporate.
- DPDawn PecenNov 22, 20252.0Waited 27 minutes for an order placed in store. The manager I assume continued to push food out but would not help any other employees bag it up and give it to the customer. Rather they would continue pileing food to be served but no one served it. Poor example of teamwork and respect for your employees.
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's in Kenai, AK?
McDonald's in Kenai, AK is open daily from 6:00 AM to midnight.
When is the drive-thru service available?
The drive-thru is open every day from 6:00 AM to midnight.
Does this McDonald's offer delivery service and what are the delivery hours?
Yes, delivery is available daily from 6:30 AM to 10:30 PM, with extended hours until 11:30 PM on Fridays and Saturdays.
Can I order McDonald's conveniently using an app?
Yes, you can order through the McDonald's App available on both Apple App Store and Google Play Store. You can also order via their online ordering link.
What payment methods does McDonald's accept at this location?
Payments can be made using American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is there curbside pickup available at McDonald's Kenai?
Yes, curbside pickup service is offered at this location for added convenience.
Where is McDonald's located in Kenai, Alaska?
It is located at 10447 Kenai Spur Hwy, Kenai, AK 99611, United States.
Are there any nearby beaches where customers can relax before or after their visit to McDonald's?
Yes, Kenai beach on Spruce St. is nearby, offering a great spot to enjoy some relaxation before or after your meal.
What are some nearby hotels for visitors wanting to stay close to McDonald's Kenai?
Aspen Suites Hotel Kenai and Aspen Extended Stay Suites are nearby options where guests can stay conveniently close to McDonald's.
Are there other food options close to McDonald's in Kenai?
Yes, nearby alternatives include The BIG BITE INC. food truck, The Hearth Eatery and Catering, Subway, and Kenai River Pizza.