Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported poor service, including long wait times, rude staff, and incorrect orders.
Cleanliness
The location was noted for being clean, with some customers appreciating the cleanliness of the dining area.
Food Quality
Food quality was inconsistent, with complaints about cold or stale items, but some customers enjoyed the taste of the food.
Staff Performance
While some staff members received praise for their friendliness and efficiency, others were criticized for being rude or unhelpful.
JJ
Josh
Jan 4, 2026
5.0
No matter how long the line is they get you thru with zero errors in your order.
LS
Lisa Sivertsen
Jan 4, 2026
2.0
Everytime we go to Mcdonalds we check our order and somthing is always missing! Happened again tonight my son ran in twice to get the order fixed and they still couldnt get the order right we gave up and came home, this also happened when we had doordash pick it up and the lady that picked up the phone was nasty about it I had no car at the time I felt Mcdonalds should have had to pay for the Uber to come back and get the missing items!
HH
Him Her
Dec 28, 2025
1.0
They would not answer my calls when I called a lot of time I am very disappointed in the staff because I was very hungry I will never call or use this McDonald’s ever I’m mean ever again
What are the regular operating hours for McDonald's in Juneau, AK?
McDonald's in Juneau is open Monday through Thursday and Sunday from 6:00 AM to 11:00 PM, Friday until midnight, and Saturday from 6:00 AM to midnight.
What are the delivery hours for this McDonald's?
Delivery is available Monday through Thursday and Sunday from 6:00 AM to 11:00 PM, Friday and Saturday until midnight.
Does this McDonald's offer drive-thru service and what are its hours?
Yes, the McDonald's offers drive-thru service daily from 6:00 AM to 11:00 PM on weekdays and Sunday, and until midnight on Friday and Saturday.
Can I order McDonald's meals for delivery or curbside pickup?
Yes, you can order McDonald's meals for delivery and curbside pickup through their online ordering service.
Which payment options are accepted at this McDonald's location?
Accepted payment methods include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
How can I order from McDonald's using a mobile app?
You can order using the McDonald's mobile app available on iOS and Android via the Apple App Store or Google Play Store.
What services are available at this McDonald's?
Services offered include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi.
Where is this McDonald's located?
It is located at 2285 Trout St, Juneau, AK 99801, USA.
Are there any nearby places to visit before or after dining at McDonald's?
Yes, nearby places include Tongass National Forest for outdoor recreation, Juno FroYo for desserts, and Flying Squirrel Espresso for coffee.
Can customers visiting nearby real estate offices combine their visits with a meal at McDonald's?
Yes, McDonald's is near several real estate offices such as Collin Michels Southeast Alaska Real Estate and Karen Wright Realtor, making it convenient to grab a meal during real estate appointments.
Is there a convenient place for travelers and tourists to stop for food and drinks near McDonald's?
Yes, near McDonald's are hospitality spots like Super 8 motel and convenience stores like Breeze In, providing options for food and beverages alongside your visit.