Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
890 reviews
5 stars
353
4 stars
219
3 stars
156
2 stars
54
1 star
108
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, rude staff, and inconsistent service quality.
Food Quality
Many reviews mentioned issues with food temperature, incorrect orders, and overall dissatisfaction with the food quality.
Cleanliness
The restaurant was noted for being clean, with some positive comments about the cleanliness of the dining area.
Staff Recognition
Some staff members, particularly a manager named Roy and a cashier named Delina, received praise for their exceptional customer service.
Busy Location
The restaurant is often very busy, leading to overwhelmed staff and longer wait times for customers.
- TETom ElwoodNov 16, 20255.0Very clean location. Staff are young, but seem well managed.
- VWVaughn WallaceNov 1, 20254.0The service was fast and efficient, a good team was working on my trip through...
- AAAwais AkramOct 18, 20255.0Hello sir! I am looking to talk to you about something important. But I wasn't able to find your Email address. Can you please provide your email address so I can get in touch with you
- SCStephen CoxOct 12, 20251.0All they do is pick fights with customers and with delivery people.
- JCJoe ClarkOct 6, 20252.0I am leaving a review for the Juneau Alaska McDonald’s store number 6123. I always look forward to eating at McDonald’s because you make a good hamburger. I have purchased a big Mac meal every day for the past three days. Each one of my big Macks Have had the sauce misplaced on the very edge of the burger. Because of this misplacement 3/4’s of my burgers have been extremely dry. When you finally get to the edge where the sauce is located there is so much sauce that it spills over and makes a big mess requiring way more than just two napkins. Could you please address this issue. Thanks very much.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's in Juneau, AK?
McDonald's in Juneau is open Monday through Thursday and Sunday from 6:00 AM to 11:00 PM, Friday until midnight, and Saturday from 6:00 AM to midnight.
What are the delivery hours for this McDonald's?
Delivery is available Monday through Thursday and Sunday from 6:00 AM to 11:00 PM, Friday and Saturday until midnight.
Does this McDonald's offer drive-thru service and what are its hours?
Yes, the McDonald's offers drive-thru service daily from 6:00 AM to 11:00 PM on weekdays and Sunday, and until midnight on Friday and Saturday.
Can I order McDonald's meals for delivery or curbside pickup?
Yes, you can order McDonald's meals for delivery and curbside pickup through their online ordering service.
Which payment options are accepted at this McDonald's location?
Accepted payment methods include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
How can I order from McDonald's using a mobile app?
You can order using the McDonald's mobile app available on iOS and Android via the Apple App Store or Google Play Store.
What services are available at this McDonald's?
Services offered include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi.
Where is this McDonald's located?
It is located at 2285 Trout St, Juneau, AK 99801, USA.
Are there any nearby places to visit before or after dining at McDonald's?
Yes, nearby places include Tongass National Forest for outdoor recreation, Juno FroYo for desserts, and Flying Squirrel Espresso for coffee.
Can customers visiting nearby real estate offices combine their visits with a meal at McDonald's?
Yes, McDonald's is near several real estate offices such as Collin Michels Southeast Alaska Real Estate and Karen Wright Realtor, making it convenient to grab a meal during real estate appointments.
Is there a convenient place for travelers and tourists to stop for food and drinks near McDonald's?
Yes, near McDonald's are hospitality spots like Super 8 motel and convenience stores like Breeze In, providing options for food and beverages alongside your visit.