McDonald's

3.4
624 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3656 Ben Walters Ln, Homer, AK
99603, United States

Hours

Reviews

3.4
624 reviews
5 stars
177
4 stars
135
3 stars
147
2 stars
65
1 star
100

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, particularly in the drive-thru, with long wait times and inefficient order handling.

Cleanliness

Many reviews highlighted issues with cleanliness, noting dirty restrooms and dining areas, which detracted from the overall experience.

Order Accuracy

There were numerous complaints about incorrect orders and missing items, leading to frustration among customers.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others reported cold or poorly prepared food.

Customer Service

While some customers praised the friendly and helpful staff, others experienced rude service or felt that staff were overwhelmed.
  • BF
    Betty Fenwick
    4 days ago
    1.0
    When we went to the Homer McDonald's expect a big wait for the cashier to notice you because she has her back turned to the kitchen and ignores people at the front order area !! We told her we want fresh fries and not the ones sitting there because of a previous order !! Another older lady ordered coffee which was not very good she said and wanted another and the lady didn't offer her a refill just had a bad attitude instead of giving her another order and we had to wait a damn 10 mins for our order !!
  • VZ
    V33 Z33
    Nov 7, 2025
    3.0
    The worker was awesome he was attentive and helped us save a couple bucks. But they never have ice cream. And there service is SUPER SUPER SLOW. along with there food. I have gotten my friend cold 3 times now. It's getting old. (No pun intended.)🤭 so good luck when you go there it's a toss up.
  • KD
    Kyle Dwiggins
    Oct 12, 2025
    5.0
    Night manager Jonathon is all about business ! Deserves a way better career . Cuts through the bs and just gives you the straight answer ! Went through door dash ! Not impressed but Jonathan didn’t bs me like dumb dash did
  • OC
    Orion Crow
    Sep 25, 2025
    1.0
    Came out and told me that they did not have the items I ordered after 15 minutes, could not get refund because I ordered through app so basically just took my money for nothing. Have repeatedly had them not have items I ordered and had to get them substituted for cheaper ones and have never been given a refund for the price difference.
  • SS
    sixfundr
    Sep 22, 2025
    2.0
    Hit or mostly miss. Prices way up but size of sausage and nuggets way down and I'm sure many other things.

Frequently Asked Questions About McDonald's

What are the regular business hours for McDonald's at 3656 Ben Walters Ln, Homer, AK?

This McDonald's is open every day from 6:00 AM to 11:00 PM.

What are the delivery hours for this McDonald's location?

Delivery is available every day from 6:00 AM to 10:30 PM.