McDonald's

3.4
629 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3656 Ben Walters Ln, Homer, AK
99603, United States

Hours

Reviews

3.4
629 reviews
5 stars
179
4 stars
135
3 stars
149
2 stars
67
1 star
99

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely slow service, particularly in the drive-thru, with long wait times and orders being delayed.

Cleanliness

Many reviews highlighted issues with cleanliness, including dirty restrooms and dining areas, which detracted from the overall experience.

Order Accuracy

There were frequent complaints about incorrect orders and missing items, leading to frustration among customers.

Food Quality

Feedback on food quality was mixed, with some customers enjoying certain items like fries, while others reported cold or poorly prepared food.

Customer Service

While some staff were praised for their friendliness and helpfulness, others were noted for rudeness or lack of attentiveness.
  • TF
    Tres F
    5 days ago
    3.0
    Prices have gone way up but I love the app
  • TT
    Tyler Turner
    Dec 29, 2025
    2.0
    Service was very slow in the drive through. Person on intercom taking order kept asking anything else in a rude tone of voice. My wife went inside to use the restroom and heard the employees cussing so loudly you could hear it in the lobby. Food was typical, service and crew needs training in customer service.
  • MJ
    Mary Johnson
    Dec 1, 2025
    5.0
    I'm forever in love with their fries.
  • BF
    Betty Fenwick
    Nov 20, 2025
    1.0
    When we went to the Homer McDonald's expect a big wait for the cashier to notice you because she has her back turned to the kitchen and ignores people at the front order area !! We told her we want fresh fries and not the ones sitting there because of a previous order !! Another older lady ordered coffee which was not very good she said and wanted another and the lady didn't offer her a refill just had a bad attitude instead of giving her another order and we had to wait a damn 10 mins for our order !!
  • VZ
    V33 Z33
    Nov 7, 2025
    3.0
    The worker was awesome he was attentive and helped us save a couple bucks. But they never have ice cream. And there service is SUPER SUPER SLOW. along with there food. I have gotten my friend cold 3 times now. It's getting old. (No pun intended.)🤭 so good luck when you go there it's a toss up.

Frequently Asked Questions About McDonald's

What are the regular business hours for McDonald's at 3656 Ben Walters Ln, Homer, AK?

This McDonald's is open every day from 6:00 AM to 11:00 PM.

What are the delivery hours for this McDonald's location?

Delivery is available every day from 6:00 AM to 10:30 PM.