Wendy's

3.2
1265 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1859 Airport Way, Fairbanks, AK
99701, United States

Hours

Reviews

3.2
1,265 reviews
5 stars
335
4 stars
275
3 stars
242
2 stars
104
1 star
309

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Frequent complaints about incorrect orders, with many customers reporting consistent mistakes.

Customer Service

Numerous reviews highlight rude and unprofessional staff, particularly at the drive-thru.

Food Quality

Mixed feedback on food quality; some customers enjoyed their meals while others reported issues like stale buns and missing ingredients.

Service Speed

Many customers noted slow service, both in the drive-thru and inside the restaurant.

Cleanliness

Reports of unclean conditions in the restaurant, including dirty floors and unsanitary food handling.
  • NR
    nicole ras
    Nov 9, 2025
    4.0
    Great salads and burgers
  • CB
    Connie Beckwith
    Oct 26, 2025
    1.0
    Never get my order right.
  • HB
    Heheh Bio
    Oct 23, 2025
    1.0
    Girl that takes orders at the drive thru is very rude… every occasion that I see her she’s just rude. 1st time I ordered two 10 nuggets 2small chill , 2 med fry’s, And 2 drink Well she forgot to put 1 chili in the bag and that’s fine so I went inside to ask for the other one and she yelled and said she gave it to me I said I only got 1 when I ordered 2 and she said oh really well i didn’t put it on ur order, I didn’t mind paying for another chili the girl just needs a serious attitude check. The 2nd time I was picking up a DoorDash order there for the first time and made the mistake of using the drive thru I said I have a DoorDash order and she said u have doordash I said yes mam and she said well ur gonna have to come inside w a attitude. Both these issues were so minor and easy to avoid I wouldn’t have minded coming inside or purchasing another chili, if it wasn’t for her stank attitude
  • TM
    Tommy Martinez
    Oct 17, 2025
    1.0
    So we went to Wendy's today ready to order the family size nuggets we order last time no problem. 2 week later we went to order it again they supousley discontinued it why the sudden change one maybe there to lazy to get a bag of fresh nuggets or 2 they are upset that it cheap to get a family size then it is to get 5 individual orders Cheap people cheap mindset Won't be eating here for a while
  • DB
    Derrek Barnes
    Sep 28, 2025
    1.0
    Typical fast food in fairbanks. Out of everything and rude customer service.

Frequently Asked Questions About Wendy's

Is Airport Way #1 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.