Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Frequent complaints about incorrect orders, with many customers reporting consistent mistakes.
Customer Service
Numerous reviews highlight rude and unprofessional staff, particularly at the drive-thru.
Food Quality
Mixed feedback on food quality; some customers enjoyed their meals while others reported issues like stale buns and missing ingredients.
Service Speed
Many customers noted slow service, both in the drive-thru and inside the restaurant.
Cleanliness
Reports of unclean conditions in the restaurant, including dirty floors and unsanitary food handling.
NR
nicole ras
Nov 9, 2025
4.0
Great salads and burgers
CB
Connie Beckwith
Oct 26, 2025
1.0
Never get my order right.
HB
Heheh Bio
Oct 23, 2025
1.0
Girl that takes orders at the drive thru is very rude… every occasion that I see her she’s just rude.
1st time I ordered two 10 nuggets
2small chill , 2 med fry’s, And 2 drink
Well she forgot to put 1 chili in the bag and that’s fine so I went inside to ask for the other one and she yelled and said she gave it to me I said I only got 1 when I ordered 2 and she said oh really well i didn’t put it on ur order, I didn’t mind paying for another chili the girl just needs a serious attitude check.
The 2nd time I was picking up a DoorDash order there for the first time and made the mistake of using the drive thru I said I have a DoorDash order and she said u have doordash I said yes mam and she said well ur gonna have to come inside w a attitude.
Both these issues were so minor and easy to avoid I wouldn’t have minded coming inside or purchasing another chili, if it wasn’t for her stank attitude
TM
Tommy Martinez
Oct 17, 2025
1.0
So we went to Wendy's today ready to order the family size nuggets we order last time no problem. 2 week later we went to order it again they supousley discontinued it why the sudden change one maybe there to lazy to get a bag of fresh nuggets or 2 they are upset that it cheap to get a family size then it is to get 5 individual orders
Cheap people cheap mindset
Won't be eating here for a while
DB
Derrek Barnes
Sep 28, 2025
1.0
Typical fast food in fairbanks. Out of everything and rude customer service.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Fairbanks, AK?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Fairbanks, AK into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (907) 328-2248.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Airport Way #1 Wendy’s serve breakfast?
Yes, this Wendy’s location in Fairbanks, AK serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours at Wendy's on Airport Way in Fairbanks, AK?
The drive-thru at Wendy's on Airport Way is open from 8:00 AM to 11:00 PM Monday to Wednesday and Sunday, and until midnight on Thursday and Friday. On Saturdays, it's open from 8:00 AM to 11:00 PM.
Does this Wendy's location offer delivery and takeout options?
Yes, this Wendy's offers both delivery and takeout services. You can order via their app or online at order.wendys.com.
Is breakfast served at Wendy's on Airport Way?
Yes, this Wendy's location serves breakfast with options including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment methods are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payments.
How can I provide feedback or contact Wendy's at this location?
You can provide feedback via their Customer Care team through live chat or by calling 888-624-8140. For direct contact, call (907) 328-2248 or visit their Contact page online.
Where is Wendy's located and what is the store's attire?
Wendy's is located at 1859 Airport Way, Fairbanks, AK 99701. The attire at this restaurant is casual.
Can I order Wendy's food through a mobile app?
Yes, you can order Wendy's through their mobile app available on the Apple App Store or via their online link for convenient ordering.
What nearby medical facilities are close to Wendy's on Airport Way?
Nearby medical facilities include Clear Vision Optometry Inc, Nick Sarrimanolis, MD, LLC, Fresenius Kidney Care, Discover Chiropractic, Polar Wind Medical Center, and Fairbanks Urgent Care Center, which may be convenient if you have appointments before or after dining at Wendy's.
Are there entertainment options near Wendy's on Airport Way?
Yes, Regal Goldstream drive-in theater and Arctic Sun VR virtual reality center are nearby, providing fun activities before or after your meal at Wendy's.
How can nearby dining options complement a visit to Wendy's Airport Way location?
Nearby Airport Way Restaurant offers another dining choice if you're looking to explore different cuisines or settings around Wendy's location.